This workshop is designed to build a solid understanding of six sigma basics, incorporating an all-day exercise to demonstrate key principles and tools that are applicable in any industry.
Each participant will leave with a recognised certificate
Upon completion of this course, particiapants will:
Understand the benefits and implications of a Six Sigma®program, and relate Six Sigma concepts to the overall business mission and objectives
Think about their organisation as a collection of processes, with inputs that determine the output
Use the concept of a Sigma Level to evaluate the capability of a process or organization
Recognise the five-step D-M-A-I-C model used to improve processes
Recognise the organizational factors that are necessary groundwork for a successful Six Sigma program
Integrate a Six Sigma effort with other process improvement initiatives.
No specific qualifications/experience is required.
What is Six Sigma®?
Brief History of Six Sigma®
Six Sigma Methodologies for Problem Solving and Process Improvement (DMAIC and DMADV)
Design Tools and Techniques
Quality Function Deployment (QFD)
Failure Modes and Effects Analysis (FMEA)
An exercise developed throughout the day to reinforce learning
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.