All Brands   >   Microsoft   >   Microsoft System Center   >   IT Service Management with System Center Service Manager M10965

CMDBID: 54563 | Course Code: IT M10965 | Duration: 5 Days
Overview >

This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager. Where Service Manager sits within the System Center 2016 product -What business and technical needs Service Manager is designed to meet - How Service Manager aligns itself to ITIL and MOF - How to architect and implement a System Center 2016 Service Manager deployment - How to upgrade an existing Service Manager 2012 R2 environment to System Center 2016 - How to customize System Center 2016 Service Manager to be in line with corporate standards - How to configure Incident and Problem Management - How to configure Activity, Change and Release Management - How to configure Service Requests - How to configure Service Level Management - How to customize the Self-Service Portal - How to configure Reporting and Analysis - How to troubleshoot Service Manager and perform disaster recovery - How to create customized Service Manager forms.

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Course Dates

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Location
Start Date
Price
Melbourne, Australia
7th Sep 2020
$6500
San Francisco, United States
7th Sep 2020
$4500
Wellington, New Zealand
7th Sep 2020
$6500
Sydney, Australia
7th Sep 2020
$6500
Auckland, New Zealand
7th Sep 2020
$6500
New York, United States
7th Sep 2020
$4500
Canberra, Australia
7th Sep 2020
$6500
Milan, Italy
7th Sep 2020
€4000
Madrid, Spain
7th Sep 2020
€4000
London, United Kingdom
7th Sep 2020
£2110
Berlin, Germany
7th Sep 2020
€4000
Chicago, United States
7th Sep 2020
$4500
Paris, France
7th Sep 2020
€4000
LVC, United Kingdom
14th Sep 2020
£2110
LVC, Spain
14th Sep 2020
€4000
LVC, Italy
14th Sep 2020
€4000
LVC, United Kingdom
14th Sep 2020
£2110
LVC, United States
14th Sep 2020
$4500
LVC, New Zealand
14th Sep 2020
$6500
LVC, Australia
14th Sep 2020
$6500
LVC, Australia
14th Sep 2020
$6500
LVC, Australia
14th Sep 2020
$6500
LVC, France
14th Sep 2020
€4000
LVC, Germany
14th Sep 2020
€4000
LVC, United States
14th Sep 2020
$4500

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes