All Brands   >   Microsoft   >   Microsoft System Center   >   Microsoft IT Service Management with System Center Service Manager 10965-D

CMDBID: 54563 | Course Code: M10965,IT | Duration: 5 Days
Overview >

This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager. Where Service Manager sits within the System Center 2016 product -What business and technical needs Service Manager is designed to meet - How Service Manager aligns itself to ITIL and MOF - How to architect and implement a System Center 2016 Service Manager deployment - How to upgrade an existing Service Manager 2012 R2 environment to System Center 2016 - How to customize System Center 2016 Service Manager to be in line with corporate standards - How to configure Incident and Problem Management - How to configure Activity, Change and Release Management - How to configure Service Requests - How to configure Service Level Management - How to customize the Self-Service Portal - How to configure Reporting and Analysis - How to troubleshoot Service Manager and perform disaster recovery - How to create customized Service Manager forms.

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Outline >

Course Dates

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Location
Duration
Start Date
Price
6451159.0-2023-04-24 12:00:00Techdata Online Online
Online, Online
5 Days
24th Apr 2023
£2390
1290529.0-2023-06-22 1:00:00.Techdata Erfurt Germany
Erfurt, Germany
5 Days
22nd Jun 2023
£3000
1290530.0-2022-07-27 05:00:00Techdata Erfurt Germany
Erfurt, Germany
5 Days
21st Jul 2023
£3000
1689558.0-2022-07-11 05:00:00Chicago
LVC, United States
5 Days
21st Jul 2023
$4500
1724779.0-2022-07-11 05:00:00Berlin
LVC, Germany
5 Days
21st Jul 2023
€3500
1689559.0-2022-07-11 05:00:00Chicago
LVC, United States
5 Days
21st Jul 2023
$4500
1678018.0-2022-07-11 05:00:00San Francisco
LVC, United States
5 Days
21st Jul 2023
$4500
1618714 2020-08-10 AU Melbourne coursemons IT Service Management with System Ce
LVC, Australia
5 Days
14th Aug 2023
$6250
1628376 2020-08-10 AU Sydney coursemons IT Service Management with System Cente
LVC, Australia
5 Days
14th Aug 2023
$6250
1647484 2020-08-10 Auckland coursemons IT Service Management with System Cente
LVC, New Zealand
5 Days
14th Aug 2023
$6250
1638030 2020-08-10 AU Canberra coursemons IT Service Management with System Cen
LVC, Australia
5 Days
14th Aug 2023
$6250
1656599 2020-08-10 Wellington coursemons IT Service Management with System Cen
LVC, New Zealand
5 Days
14th Aug 2023
$6250
1666595 2020-08-10 New York coursemons IT Service Management with System Cente
LVC, United States
5 Days
14th Aug 2023
$4500
1290534.0-2022-08-09 05:00:00Techdata Erfurt Germany
Erfurt, Germany
5 Days
21st Aug 2023
£3000
1701221.0-2022-08-09 05:00:00London
LVC, United Kingdom
5 Days
21st Aug 2023
£3000
1678017.0-2022-08-09 05:00:00San Francisco
LVC, United States
5 Days
21st Aug 2023
$4500
1440612.0-2022-08-09 05:00:00Fastlaneuk Wallisellen Switzerland
Wallisellen, Switzerland
5 Days
21st Aug 2023
£3000
1701222.0-2022-08-09 05:00:00London
LVC, United Kingdom
5 Days
21st Aug 2023
£3000
1736603.0-2022-08-09 05:00:00Milan
LVC, Italy
5 Days
21st Aug 2023
€3500
1534496 2020-09-07 AU Melbourne coursemons IT Service Management with System Ce
Melbourne, Australia
5 Days
11th Sep 2023
$6250
1569399 2020-09-07 San Francisco coursemons IT Service Management with System
San Francisco, United States
5 Days
11th Sep 2023
$4500
1556673 2020-09-07 Wellington coursemons IT Service Management with System Cen
Wellington, New Zealand
5 Days
11th Sep 2023
$6250
1540037 2020-09-07 AU Sydney coursemons IT Service Management with System Cente
Sydney, Australia
5 Days
11th Sep 2023
$6250
1551217 2020-09-07 Auckland coursemons IT Service Management with System Cente
Auckland, New Zealand
5 Days
11th Sep 2023
$6250
1562618 2020-09-07 New York coursemons IT Service Management with System Cente
New York, United States
5 Days
11th Sep 2023
$4500

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes