All Brands   >   Microsoft   >   Microsoft System Center   >   Microsoft IT Service Management with System Center Service Manager 10965-D

CMDBID: 54563 | Course Code: M10965,IT | Duration: 5 Days
Overview >

This five-day course will provide students with the key knowledge required to deploy and configure System Center 2016 Service Manager. Where Service Manager sits within the System Center 2016 product -What business and technical needs Service Manager is designed to meet - How Service Manager aligns itself to ITIL and MOF - How to architect and implement a System Center 2016 Service Manager deployment - How to upgrade an existing Service Manager 2012 R2 environment to System Center 2016 - How to customize System Center 2016 Service Manager to be in line with corporate standards - How to configure Incident and Problem Management - How to configure Activity, Change and Release Management - How to configure Service Requests - How to configure Service Level Management - How to customize the Self-Service Portal - How to configure Reporting and Analysis - How to troubleshoot Service Manager and perform disaster recovery - How to create customized Service Manager forms.

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Course Dates

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Location
Duration
Start Date
Price
Erfurt, Germany
5 Days
22nd Jun 2022
£3000
Erfurt, Germany
5 Days
22nd Jul 2022
£3000
LVC, United States
5 Days
22nd Jul 2022
$4500
LVC, Germany
5 Days
22nd Jul 2022
€3500
LVC, United States
5 Days
22nd Jul 2022
$4500
LVC, United States
5 Days
22nd Jul 2022
$4500
LVC, Australia
5 Days
15th Aug 2022
$6250
LVC, Australia
5 Days
15th Aug 2022
$6250
LVC, New Zealand
5 Days
15th Aug 2022
$6250
LVC, Australia
5 Days
15th Aug 2022
$6250
LVC, New Zealand
5 Days
15th Aug 2022
$6250
LVC, United States
5 Days
15th Aug 2022
$4500
Erfurt, Germany
5 Days
22nd Aug 2022
£3000
LVC, United Kingdom
5 Days
22nd Aug 2022
£3000
LVC, United States
5 Days
22nd Aug 2022
$4500
Wallisellen, Switzerland
5 Days
22nd Aug 2022
£3000
LVC, United Kingdom
5 Days
22nd Aug 2022
£3000
LVC, Italy
5 Days
22nd Aug 2022
€3500
Melbourne, Australia
5 Days
12th Sep 2022
$6250
San Francisco, United States
5 Days
12th Sep 2022
$4500
Wellington, New Zealand
5 Days
12th Sep 2022
$6250
Sydney, Australia
5 Days
12th Sep 2022
$6250
Auckland, New Zealand
5 Days
12th Sep 2022
$6250
New York, United States
5 Days
12th Sep 2022
$4500
Canberra, Australia
5 Days
12th Sep 2022
$6250

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes