All Brands   >   ITIL   >   ITIL v3 Practitioner Enabling Critical Competencies

CMDBID: 62444 | Course Code: ITIL | Duration: 3 Days
Overview >

This is not your typical ITIL course!

Specific ITIL processes are not discussed during the agenda. Instead, focus is given to teaching you the management and business skills needed to apply a “fit for purpose” approach for implementing ITIL concepts.

Other ITIL courses teach the “what” you have to know, and not the “how” to implement. It is important to understand that knowledge of ITIL good practices alone does not guarantee the success of IT Service Management (ITSM) initiatives. ITIL practices need to be “Adopted” and “Adapted” to the specific circumstances and requirements of the organization. But how is this done? How do you ensure that your ITSM approach will deliver real business value? And, how can changes and improvements be sustained over time with minimum risk and the highest likelihood of success? T

Participants will receive a toolkit that includes relevant references from existing ITSM and ITIL publications, worksheets, templates, case studies and scenarios, and recommended value-added reading.

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Course Dates

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Location
Start Date
Price
LVC, Australia
10th Aug 2020
$3900
LVC, Australia
10th Aug 2020
$3900
LVC, Germany
10th Aug 2020
€2400
LVC, France
10th Aug 2020
€2400
LVC, New Zealand
10th Aug 2020
$3900
LVC, Australia
10th Aug 2020
$3900
LVC, New Zealand
10th Aug 2020
$3900
LVC, United States
10th Aug 2020
$2195
LVC, United States
10th Aug 2020
$2195
LVC, Italy
10th Aug 2020
€2400
LVC, Spain
10th Aug 2020
€2400
LVC, United States
10th Aug 2020
$2195
LVC, United Kingdom
10th Aug 2020
£2250
Melbourne, Australia
7th Sep 2020
$3900
San Francisco, United States
7th Sep 2020
$2195
Wellington, New Zealand
7th Sep 2020
$3900
Sydney, Australia
7th Sep 2020
$3900
Auckland, New Zealand
7th Sep 2020
$3900
New York, United States
7th Sep 2020
$2195
Canberra, Australia
7th Sep 2020
$3900
Milan, Italy
7th Sep 2020
€2400
Madrid, Spain
7th Sep 2020
€2400
London, United Kingdom
7th Sep 2020
£2250
Berlin, Germany
7th Sep 2020
€2400
Chicago, United States
7th Sep 2020
$2195

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes