All Brands   >   ITIL   >   ITIL® 4 Specialist: Drive Stakeholder Value

CMDBID: 108014 | Course Code: ITIL | Duration: 3 Days
Overview >

The ITIL Specialist: Drive Stakeholder Value (DSV) course is one of five courses required to achieve ITIL 4's Managing Professional (MP) designation.

This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners.

The core concept behind DSV is to provide an understanding of how to convert demand into value through IT-enabled services. The course covers key topics like service level-agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey mapping, and more. Individuals can expect to walk away with the tools required to drive user engagement and boost internal and external stakeholder satisfaction.


ITIL®/PRINCE2® and PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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Page 1, showing results 1-25 out of 151
Location
Duration
Start Date
Price
learningtr-US Ottawa-200902-ITIL 4 Specialist Drive Stakeholder Value.-2023-02-0
Ottawa, Canada
3 Days
6th Feb 2023
$1840
6445396 2021-02-10 ALL Virtual pinkelepha 108014 ITIL 4 Specialist Drive Stakeh.
Virtual, Live Virtual
3 Days
14th Feb 2023
$1840
6443483.0-2023-02-20 2:00:00.Learningtree Ottawa Canada
Ottawa, Canada
3 Days
20th Feb 2023
$1840
1280998.0-2023-02-20 8:00:00.Learningtree London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
1281361.0-2023-02-20 8:00:00.Learningtree Ottawa Canada
Ottawa, Canada
3 Days
20th Feb 2023
$1840
6443316.0-2023-02-20 8:00:00.Learningtree London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
1281365.0-2023-02-20 11:00:00Learningtree New York United States
New York, United States
3 Days
20th Feb 2023
$1840
1287895.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
1459417.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
6447149.0-2023-02-20 12:00:00Qa Bristol United Kingdom
Bristol, United Kingdom
3 Days
20th Feb 2023
£1405
6447409.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
6447410.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2023
£1405
6448113.0-2023-02-20 12:00:00Qa Birmingham United Kingdom
Birmingham, United Kingdom
3 Days
20th Feb 2023
£1405
pinkelepha-ALL Virtual-200803-ITIL 4 Specialist Drive Stakeholder Value
Virtual, Live Virtual
3 Days
7th Mar 2023
£1405
6448166.0-2023-03-20 2:00:00.Qa Manchester United Kingdom
Manchester, United Kingdom
3 Days
20th Mar 2023
£1405
1280999.0-2023-03-20 10:00:00Learningtree London United Kingdom
London, United Kingdom
3 Days
20th Mar 2023
£1405
1281367.0-2023-03-20 10:00:00Learningtree Ottawa Canada
Ottawa, Canada
3 Days
20th Mar 2023
$1840
learningtr-US New York-201104-ITIL 4 Specialist Drive Stakeholder Value.-2023-04
New York, United States
3 Days
11th Apr 2023
$1840
6447426.0-2023-04-24 7:00:00.Qa Manchester United Kingdom
Manchester, United Kingdom
3 Days
24th Apr 2023
£1405
6447427.0-2023-04-24 7:00:00.Qa Leeds United Kingdom
Leeds, United Kingdom
3 Days
24th Apr 2023
£1405
6445306 2021-04-26 ALL Virtual pinkelepha 108014 ITIL 4 Specialist Drive Stakeh.
Virtual, Live Virtual
3 Days
24th Apr 2023
£1405
1287901.0-2023-04-24 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
24th Apr 2023
£1405
1287902.0-2023-04-24 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
24th Apr 2023
£1405
6443479.0-2023-04-24 12:00:00Learningtree Washington United States
Washington, United States
3 Days
24th Apr 2023
$1840
6448287.0-2023-04-24 12:00:00Qa Birmingham United Kingdom
Birmingham, United Kingdom
3 Days
24th Apr 2023
£1405

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes