All Brands   >   ITIL   >   ITIL® 4 Specialist: Drive Stakeholder Value

CMDBID: 108014 | Course Code: ITIL | Duration: 3 Days
Overview >

The ITIL Specialist: Drive Stakeholder Value (DSV) course is one of five courses required to achieve ITIL 4's Managing Professional (MP) designation.

This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers, and partners.

The core concept behind DSV is to provide an understanding of how to convert demand into value through IT-enabled services. The course covers key topics like service level-agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey mapping, and more. Individuals can expect to walk away with the tools required to drive user engagement and boost internal and external stakeholder satisfaction.


ITIL®/PRINCE2® and PRINCE2 Agile® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

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Location
Duration
Start Date
Price
1458412 2020-12-14 UK Reading pink-eleph ITIL 4 Specialist Drive Stakeholder Va
Reading, United Kingdom
3 Days
18th Dec 2023
£1505
6445292 2020-12-14 UK Reading pinkelepha 108014 ITIL 4 Specialist Drive Stakeho
Reading, United Kingdom
3 Days
18th Dec 2023
£1505
1459609.0-2022-12-16 07:00:00Qa Leeds United Kingdom
Leeds, United Kingdom
3 Days
21st Dec 2023
£1505
6447067.0-2022-12-16 07:00:00Qa London United Kingdom
London, United Kingdom
3 Days
21st Dec 2023
£1505
6448329.0-2022-12-05 19:00:00Qa Leeds United Kingdom
Leeds, United Kingdom
3 Days
22nd Dec 2023
£1505
6448072.0-2022-12-05 20:00:00Qa London United Kingdom
London, United Kingdom
3 Days
22nd Dec 2023
£1505
6448073.0-2022-12-05 20:00:00Qa London United Kingdom
London, United Kingdom
3 Days
22nd Dec 2023
£1505
1281363.0-2023-01-23 12:00:00Learningtree Washington United States
Washington, United States
3 Days
23rd Jan 2024
$1840
learningtr-US Ottawa-200902-ITIL 4 Specialist Drive Stakeholder Value.-2023-02-0
Ottawa, Canada
3 Days
6th Feb 2024
$1840
1287895.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2024
£1505
1280998.0-2023-02-20 8:00:00.Learningtree London United Kingdom
London, United Kingdom
3 Days
20th Feb 2024
£1405
1281361.0-2023-02-20 8:00:00.Learningtree Ottawa Canada
Ottawa, Canada
3 Days
20th Feb 2024
$1840
1281365.0-2023-02-20 11:00:00Learningtree New York United States
New York, United States
3 Days
20th Feb 2024
$1840
1459417.0-2023-02-20 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
20th Feb 2024
£1505
pinkelepha-ALL Virtual-200803-ITIL 4 Specialist Drive Stakeholder Value
Virtual, Live Virtual
3 Days
7th Mar 2024
£1505
1280999.0-2023-03-20 10:00:00Learningtree London United Kingdom
London, United Kingdom
3 Days
20th Mar 2024
£1405
1281367.0-2023-03-20 10:00:00Learningtree Ottawa Canada
Ottawa, Canada
3 Days
20th Mar 2024
$1840
learningtr-US New York-201104-ITIL 4 Specialist Drive Stakeholder Value.-2023-04
New York, United States
3 Days
11th Apr 2024
$1840
1287901.0-2023-04-24 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
24th Apr 2024
£1505
1287902.0-2023-04-24 12:00:00Qa London United Kingdom
London, United Kingdom
3 Days
24th Apr 2024
£1505
pinkelepha-ALL Virtual-200706-ITIL 4 Specialist Drive Stakeholder Value.-2023-06
Virtual, Live Virtual
3 Days
5th Jun 2024
£1505
1287899.0-2023-06-19 1:00:00.Qa Edinburgh United Kingdom
Edinburgh, United Kingdom
3 Days
19th Jun 2024
£1505
1287885.0-2023-06-19 1:00:00.Qa Manchester United Kingdom
Manchester, United Kingdom
3 Days
19th Jun 2024
£1505
1287887.0-2022-07-15 05:00:00Qa London United Kingdom
London, United Kingdom
3 Days
22nd Jul 2024
£1505
1287891.0-2022-07-15 05:00:00Qa London United Kingdom
London, United Kingdom
3 Days
22nd Jul 2024
£1505

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes