All Brands   >   ITIL   >   ITIL Intermediate Lifecycle Stream Service Strategy SS ITIL10IT

CMDBID: 36216 | Course Code: ITIL ITIL10IT SS | Duration: 3 Days
Overview >

The Service Strategy (SS) certification is one of five ITIL Service Lifecycle modules and provides you with the guidance that enables you to design, develop, and implement service provider strategy that aligns to the organizational strategy.

The SS module focuses on the importance of the strategic aspect of services within the IT service lifecycle. It provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors and have the skills to develop and progress strategy within an organization or programme.

The course covers management and control of activities and techniques that are documented in the ITIL Service Strategy publication, but it does not provide the full detail of each supporting process. More information about these processes can be found in the Service Offering and Agreements module from the Service Capability work stream.

The strategic aspects of a service should not be underestimated. Adopting service strategy techniques and principles can help organizations ensure that their IT teams are aligned with the business as a whole and are not just focused on technical concerns. This can enable better communication within an organization resulting in smoother and swifter development of new or updated products and services.


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Location
Start Date
Price
New York, United States
9th Nov 2020
$4500
Wellington, New Zealand
9th Nov 2020
$6500
Auckland, New Zealand
9th Nov 2020
$6500
San Francisco, United States
9th Nov 2020
$4500
Sydney, Australia
9th Nov 2020
$6500
Canberra, Australia
9th Nov 2020
$6500
Chicago, United States
9th Nov 2020
$4500
London, United Kingdom
9th Nov 2020
£1830
Paris, France
9th Nov 2020
€2400
Berlin, Germany
9th Nov 2020
€2400
Melbourne, Australia
9th Nov 2020
$6500
Madrid, Spain
9th Nov 2020
€2400
Milan, Italy
9th Nov 2020
€2400
LVC, United States
23rd Nov 2020
$4500
LVC, United Kingdom
23rd Nov 2020
£1830
LVC, New Zealand
23rd Nov 2020
$6500
LVC, Australia
23rd Nov 2020
$6500
LVC, Germany
23rd Nov 2020
€2400
LVC, France
23rd Nov 2020
€2400
LVC, United States
23rd Nov 2020
$4500
LVC, United States
23rd Nov 2020
$4500
LVC, New Zealand
23rd Nov 2020
$6500
LVC, Australia
23rd Nov 2020
$6500
LVC, Australia
23rd Nov 2020
$6500
LVC, Spain
23rd Nov 2020
€2400

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes