All Brands   >   ITIL   >   ITIL Intermediate Lifecycle Stream Service Strategy SS ITIL10IT

CMDBID: 36216 | Course Code: ITIL ITIL10IT SS | Duration: 3 Days
Overview >

The Service Strategy (SS) certification is one of five ITIL Service Lifecycle modules and provides you with the guidance that enables you to design, develop, and implement service provider strategy that aligns to the organizational strategy.

The SS module focuses on the importance of the strategic aspect of services within the IT service lifecycle. It provides the specific knowledge and techniques to help you demonstrate that you understand the risks and success factors and have the skills to develop and progress strategy within an organization or programme.

The course covers management and control of activities and techniques that are documented in the ITIL Service Strategy publication, but it does not provide the full detail of each supporting process. More information about these processes can be found in the Service Offering and Agreements module from the Service Capability work stream.

The strategic aspects of a service should not be underestimated. Adopting service strategy techniques and principles can help organizations ensure that their IT teams are aligned with the business as a whole and are not just focused on technical concerns. This can enable better communication within an organization resulting in smoother and swifter development of new or updated products and services.


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Location
Start Date
Price
LVC, Australia
10th Aug 2020
$6500
LVC, Australia
10th Aug 2020
$6500
LVC, Germany
10th Aug 2020
€2400
LVC, France
10th Aug 2020
€2400
LVC, New Zealand
10th Aug 2020
$6500
LVC, Australia
10th Aug 2020
$6500
LVC, New Zealand
10th Aug 2020
$6500
LVC, United States
10th Aug 2020
$4500
LVC, United States
10th Aug 2020
$4500
LVC, Italy
10th Aug 2020
€2400
LVC, Spain
10th Aug 2020
€2400
LVC, United States
10th Aug 2020
$4500
LVC, United Kingdom
10th Aug 2020
£1830
Melbourne, Australia
7th Sep 2020
$6500
San Francisco, United States
7th Sep 2020
$4500
Wellington, New Zealand
7th Sep 2020
$6500
Sydney, Australia
7th Sep 2020
$6500
Auckland, New Zealand
7th Sep 2020
$6500
New York, United States
7th Sep 2020
$4500
Canberra, Australia
7th Sep 2020
$6500
Milan, Italy
7th Sep 2020
€2400
Madrid, Spain
7th Sep 2020
€2400
London, United Kingdom
7th Sep 2020
£1830
Berlin, Germany
7th Sep 2020
€2400
Chicago, United States
7th Sep 2020
$4500

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes