ITIL(R) 4 Specialist: Acquiring & Managing Cloud Services Training Course | CourseMonster
- CMDBID 1095
- Course Code ITIL4EAMCS
- Duration 3 Days
ITIL Course
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Overview
ITIL(R) 4 Specialist: Acquiring & Managing Cloud Servicesis a practical training course for teams that need structured, instructor-led skills in ITIL, Specialist, Acquiring. CourseMonster has rewritten this summary to make the page clearer for learners, managers and search engines while preserving the key learning outcomes.
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page.
The course is based around the customer journey and explores how we would engage with cloud service providers (CSPs) to understand their services through to the onboarding of those services and how we realize value from them. This is not a technical cloud services course but more around the supplier/consumer journey. This course will be delivered over two-and-a-half days with an exam voucher for delegates to take the associated exam at a time of their choosing.
Who should attend?
The course is aimed at anybody who will be involved in decision making around cloud services and also negotiations with and managing cloud service providers.
Examination
The exam is a 90 minute, closed book examination of 40 multiple choice questions invigilated by PeopleCert. The pass mark for this exam is 70% (28/40)
Important information: This examination is a standalone module –it extends knowledge but it does not count towards obtaining the ITIL Managing Professional or ITIL Strategist qualification award.
PeopleCert exams take place remotely via PeopleCert Online Proctoring, and the afternoon of the last day of your course will continue with your learning until approximately 4.00pm. When booking your exam please ensure that it is for a time after the course has concluded and at a time convenient for you. You will be required to download and install ExamShield and conduct a compatibility test prior to sitting the exam.
. Explore more ITIL traininghereUseful links: PeopleCert ITIL certification | Cloud Computing training at CourseMonster | CourseMonster course page
CourseMonster SEO course note: ITIL(R) 4 Specialist: Acquiring & Managing Cloud Services Training Course | CourseMonster has been positioned as a practical PeopleCert / Best Practice learning pathway for teams that need searchable, role-based training outcomes rather than a generic course description. The page now highlights ITIL, Specialist, Acquiring, Managing, Cloud, certification readiness, workplace application and visible next-step links so learners can compare this course with related CourseMonster programmes.The course is listed as 3 day(s), making it suitable for structured team scheduling.It is especially relevant for to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks and achieve their desired business outcomes to provide the candidat
Related CourseMonster courses: ITIL(R) 4 Specialist: Create, Deliver and Support | ITIL(R) 4 Specialist: Drive Stakeholder Value | APMG Managing Benefits Foundation Training Course | CourseMonster
Browse the vendor/category pathway: PeopleCert / Best Practice training courses on CourseMonster
Audience
- To provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks and achieve their desired business outcomes
- To provide the candidate with the practical skills and knowledge necessary to create, align and integrate key concepts of the ITIL framework to the cloud consumer journey
- To analyse available solutions and potential benefits using a vendor-neutral approach
- To effectively identify, select and deliver optimized cloud services
- To understand how to facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- To ensure we adopt a customer-focused end-to-end cloud procurement user journey.
Skills Gained
Useful links: PeopleCert ITIL certification | Cloud Computing training at CourseMonster | CourseMonster course page
Additional workplace outcomes: Participants can explain where ITIL(R) 4 Specialist: Acquiring & Managing Cloud Services Training Course | CourseMonster fits in a wider PeopleCert / Best Practice skills roadmap, identify related certifications or follow-on courses, and apply the concepts to real project, operations or service delivery scenarios.
Prerequisites
There are no pre-requisites for this course although an understanding of ITIL terminology would be helpful.
Outline
Useful links: PeopleCert ITIL certification | Cloud Computing training at CourseMonster | CourseMonster course page
Suggested learning path: After this course, compare related options via the links in the overview and the PeopleCert / Best Practice training category.
Certification
PeopleCert examinations are remotely proctored. Once registered by the QA exam administration team you will receive an exam registration email directly from PeopleCert. This email will contain the necessary instruction on how to schedule your exam.
- Official course manuals will be provided as an eBook resource for learners undertaking this course.
- For open book exams learners are permitted to use a second device to access the official course manual, the use of dual monitors is not permitted during the exam.
***Due to the current high demand for online exams, there may be limited time slots available. Delegates are invited to contact Peoplecert directly regarding the provision of additional sessions. We would recommend delegates follow this process and re-access the live calendar regularly as Peoplecert will add additional sessions where demand dictates. ***
Confirm current exam requirements with PeopleCert ITIL certification.
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