Junos Troubleshooting in the NOC
- CMDBID 53808
- Course Code NOC
- Duration 3 Days
Juniper Junos Course
course overview
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Overview
This three-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment.
Audience
Each participant will leave with a recognised certificate
Outline
Day 1
Chapter 1: Course Introduction
Chapter 2: Troubleshooting as a Process
- · Before You Begin
- · The Troubleshooting Process
- · Challenging Network Issues
- · The Troubleshooting Process Lab
Chapter 3: Junos Product Families
- · Control Plane and Data Plane
- · Field-Replaceable Units
- · Identifying Hardware Components Lab
Chapter 4: Troubleshooting Toolkit
- · Troubleshooting Tools
- · Best Practices
- · Monitoring Tools and Establishing a Baseline Lab
Day 2
Chapter 5: Hardware and Environmental Conditions
- · Hardware Troubleshooting Overview
- · Memory and Storage
- · Boot Monitoring
- · Hardware-Related System Logs
- · Chassis and Environmental Monitoring
- · Monitoring Hardware and Environmental Conditions Lab
Chapter 6: Control Plane
- · Control Plane Review
- · System and User Processes
- · Monitoring Routing Tables and Protocols
- · Monitoring Bridging
- · Monitoring the Address Resolution Protocol
- · Control Plane Monitoring and Troubleshooting Lab
Chapter 7: Data Plane: Interfaces
- · Interface Properties
- · General Interface Troubleshooting
- · Ethernet Interface Troubleshooting
- · Monitoring and Troubleshooting Ethernet Interfaces Lab
Chapter 8: Data Plane: Other Components
- · Definition of a Data Plane Problem
- · Data Plane Components
- · Data Plane Forwarding
- · Load-Balancing Behavior
- · Firewall Filters and Policers
- · Data Plane Troubleshooting Case Study
- · Isolate and Troubleshoot PFE Issues Lab
Day 3
Chapter 9: Staging and Acceptance Testing
- · Physical Inspection and Power-on
- · General System Checks
- · Interface Testing
Chapter 10: Troubleshooting Routing Protocols
- · Troubleshooting OSPF
- · Troubleshooting BGP
- · Troubleshooting Routing Loops and Route Oscillation
- · Troubleshooting Routing Protocols Lab
Chapter 11: High Availability
- · High Availability Overview
- · Graceful Routing Engine Switchover
- · Graceful Restart
- · Nonstop Active Routing and Bridging
- · Unified In-Service Software Upgrade
Chapter 12: Network Monitoring
- · SNMP
- · RMON
- · Flow Monitoring
- · Monitoring the Network Lab
Chapter 13: JTAC Procedures
- · Opening a Support Case
- · Customer Support Tools
- · The Content of a PR
- · Transferring Files to JTAC
- Appendix A: Interface Troubleshooting
- Interface Troubleshooting Chart
- Troubleshooting Various Interface Types
Interface Troubleshooting Chart Troubleshooting Various Interface Types
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