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Junos Troubleshooting in the NOC

  • CMDBID 53808
  • Course Code NOC
  • Duration 3 Days
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Juniper Junos Course

course overview

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Overview

This three-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment.

Audience

Each participant will leave with a recognised certificate

Outline

Day 1

Chapter 1: Course Introduction

Chapter 2: Troubleshooting as a Process

  • · Before You Begin
  • · The Troubleshooting Process
  • · Challenging Network Issues
  • · The Troubleshooting Process Lab

Chapter 3: Junos Product Families

  • · Control Plane and Data Plane
  • · Field-Replaceable Units
  • · Identifying Hardware Components Lab

Chapter 4: Troubleshooting Toolkit

  • · Troubleshooting Tools
  • · Best Practices
  • · Monitoring Tools and Establishing a Baseline Lab

Day 2

Chapter 5: Hardware and Environmental Conditions

  • · Hardware Troubleshooting Overview
  • · Memory and Storage
  • · Boot Monitoring
  • · Hardware-Related System Logs
  • · Chassis and Environmental Monitoring
  • · Monitoring Hardware and Environmental Conditions Lab

Chapter 6: Control Plane

  • · Control Plane Review
  • · System and User Processes
  • · Monitoring Routing Tables and Protocols
  • · Monitoring Bridging
  • · Monitoring the Address Resolution Protocol
  • · Control Plane Monitoring and Troubleshooting Lab

Chapter 7: Data Plane: Interfaces

  • · Interface Properties
  • · General Interface Troubleshooting
  • · Ethernet Interface Troubleshooting
  • · Monitoring and Troubleshooting Ethernet Interfaces Lab

Chapter 8: Data Plane: Other Components

  • · Definition of a Data Plane Problem
  • · Data Plane Components
  • · Data Plane Forwarding
  • · Load-Balancing Behavior
  • · Firewall Filters and Policers
  • · Data Plane Troubleshooting Case Study
  • · Isolate and Troubleshoot PFE Issues Lab

Day 3

Chapter 9: Staging and Acceptance Testing

  • · Physical Inspection and Power-on
  • · General System Checks
  • · Interface Testing

Chapter 10: Troubleshooting Routing Protocols

  • · Troubleshooting OSPF
  • · Troubleshooting BGP
  • · Troubleshooting Routing Loops and Route Oscillation
  • · Troubleshooting Routing Protocols Lab

Chapter 11: High Availability

  • · High Availability Overview
  • · Graceful Routing Engine Switchover
  • · Graceful Restart
  • · Nonstop Active Routing and Bridging
  • · Unified In-Service Software Upgrade

Chapter 12: Network Monitoring

  • · SNMP
  • · RMON
  • · Flow Monitoring
  • · Monitoring the Network Lab

Chapter 13: JTAC Procedures

  • · Opening a Support Case
  • · Customer Support Tools
  • · The Content of a PR
  • · Transferring Files to JTAC
  • Appendix A: Interface Troubleshooting
  • Interface Troubleshooting Chart
  • Troubleshooting Various Interface Types

Interface Troubleshooting Chart Troubleshooting Various Interface Types

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