Six Sigma Course

course overview

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Quote from a Raving Fan:

“I have been able to immediately apply things I learned in Lean Leadership in my leadership role. Very practical and valuable.”


This Lean IT Leadership Certification course is one of four courses included in the new Lean IT certification program defined by the Lean IT Association. The Lean IT Foundation level course is a mandatory requirement for all other levels within the certification scheme.


What is “Lean Leadership”? It's a leadership model focused on cultural transformation enabling people to identify and deal with quality issues at the source or where work happens. The model teaches leaders about the importance of three core principles: Go See, Ask Why and Show Respect.

This 3-day certification course teaches the approach of lean leadership, focused on inspiring, enabling and empowering the organization to continuously improve through the behavior of personal accountability and a view of value creation that includes all stakeholders in a value stream.

The course provides you with the knowledge of how and why Lean Leadership is different than traditional hierarchical or command and control models. It focuses on the Lean principles such as “Gemba” (Go To Where The Work Happens) and “Jidoka” (Empowerment of the team member to “Stop The Line”) to address quality issues as soon as they are discovered. Lean Leadership principles are critical to enabling an agile team which deals quickly and effectively with service and process improvement opportunities.

To learn about the other courses in the Lean IT Certification program, click here.



A Lean Leader is someone who is involved with leading or sponsoring a Lean improvement initiative at any level of the organization and within any “department”.

This course is designed for IT practitioners interested in expanding their leadership, mentoring and team development skills based on the Lean principles developed through the “Toyota Way”, including:

  • Managers tasked with department level improvements
  • Senior IT Leaders
  • Lean project sponsors
  • Project Managers
  • Any role responsible for leading quality and continual service improvement initiatives.

Skills Gained


During this intensive 3-day course, you will learn how to:

  • Differentiate between traditional and lean leadership styles
  • Understand Cascading Communication “Hoshin Kanri” (ensure information is getting to the right levels)
  • Establish vision, mission and improvement prioritization with all levels of stakeholders
  • Establish and use lean teams and dealing with typical team dysfunctions
  • Use Leadership behaviors and role modeling
  • Apply Walking the process — Go to the Gemba
  • Use Lean Visual Management and Meeting Structure
  • Apply Employee Performance dialogue and review processes
  • Plan and organize for a Lean IT Organization
  • Develop a holistic measurement framework
  • Plan and design Lean organization transformational strategies



For this course you are required to have successfully attained your Lean IT Foundation Certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course. To look at available dates for the Lean IT Foundation Certification Course, click here.


The course covers:

  • Lean – current state vs. desired state
  • The key elements of the lean transformation
  • Aligning Purpose-Process-People and the scientific method of PDCA to build the culture of continuous improvement
  • The role of leadership in initiating, implementing and sustaining organisational change
  • The creation of value
  • Fostering organisational change through manager-employee dialogue
  • Collaborative learning through continuous problem solving


This course prepares participants for the examination leading to the Lean IT Leadership Certificate .

  • A 2 hour exam is scheduled on the last day of the course
  • The exam is open book and the “Lean IT Leadership” official publication is allowed for reference during the exam
  • The exam consists of 60 multiple choice questions based on a scenario. Sample exams/case scenarios will be used during the course for practice
  • A passing mark of 65% is required to achieve certification
  • You will attain 21 professional development units (PDUs) for Project Managers with PMI

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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