course overview
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Overview
Microsoft are migrating Compliance features and functionality from the ‘Classic’ Microsoft Purview compliance portal to the ‘new’ Microsoft Purview portal.
CM are rewriting all course materials and labs to the new Microsoft Purview portal. Updated courses will be available when the new Microsoft Purview portal is in General Availability or shortly after (likely to be Autumn 2024).
This three-day instructor-led course will provide delegates with the knowledge and skills to configure and manage Exchange Online, a key component of Office 365. In this course, delegates learn how to configure and manage all aspects of an Exchange Online deployment.
Please note this course is not suitable for delegates wishing to learn how to deploy a Hybrid Exchange Environment (On-Premise and Exchange Online integrated). Delegates wanting to have hands on exposure to planning and deploying a Exchange Hybrid Environment should attend the Deploying a Exchange Hybrid Environment course: QADEXHE
Audience
At the end of this course you will have a deep understanding of the capabilities and administration of Exchange Online. You will be able to configure and manage Recipients, Mail Flow, Mailbox plans, Client Access Services (CAS) mailbox plans, Exchange Online compliance including DLP, eDiscovery and Archiving, Message hygiene, Exchange Online Protection, Defender for Office 365 Safe Attachments and Safe Links, , Client Access Policies, Troubleshooting and Monitoring Exchange Online.
Prerequisites
Basic understanding of 'cloud' concepts
Experience with Office 365 core components such as user IDs
Familiarity with Exchange and Outlook use
Experience with PowerShell
Experience with traditional collaboration methods such as email and file sharing
Whilst this is not a powershell course, as powershell is one of the core administrative tools within Microsoft 365 products - there will be powershell steps referenced within the course and used in the labs. Where powershell is used in the labs Students can either copy and paste the instructions, or in most exercises use a GUI alternative method (though sometimes a GUI alternative is not available). A high level understanding of what powershell is would be very beneficial, but not absolutely essential for this course.
Outline
Module 1 – Introducing Office 365 and Exchange Online
Module 2 – Exchange Online Management Tools
Module 3 – Administering Exchange Online Recipients
Module 4 – Microsoft 365 Groups
Module 5 – Exchange Online Organisation Sharing and Organisation Add-ins
Module 6 – Administering Exchange Online Security
Module 7 – Mailbox plans and CASMailbox Plans
Module 8 – Administering Exchange Online mail flow
Module 9 – Exchange Online Encryption and message revocation
Module 10 - Exchange Online compliance features
Module 11 Exchange Online Threat Protection
Module 12 – Troubleshooting and Monitoring Exchange Online
Optional - Administering Exchange Online public folders
Certification
Please note: Due to the dynamic nature of updates to Office 365 functionality by Microsoft, elements of the syllabus of this course can be subject to change without notice.
Please note: for Attend from Anywhere customers an additional screen is required. The additional screen must have a minimum screen size of 19 inch and minimum resolution of 1280x1024, with the vertical resolution (1024) being the most critical.
This course is one of the unique Microsoft Office 365 QA authored Mastering courses.
Other technical courses within the QA authored curriculum for Office 365 include:
Technical Overview
Core Technical Administration
Adoption and Governance
Exchange Online and Exchange Hybrid
Sharepoint Online
Microsoft 365 Teams
Microsoft Power Automate and Microsoft PowerApps
Mastering Power Automate – 3 days
Mastering Power Apps – 3 days
Mastering Power Platform Dataverse and Model-Driven Apps - 3 days
Modern Desktop and Mobile Device Administration with Microsoft Intune
Microsoft 365 Purview, Compliance and Security
Building Microsoft Teams Applications
Instructors will demonstrate features throughout the event. Optional Lab exercises are available for students to complete within a free commercial Microsoft 365 tenancy provided free of charge for each student by QA. This tenancy lasts for 30 days.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
