course overview
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Overview
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH343) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
This course also includes the exam, Red Hat Certificate of Expertise in Red Hat Enterprise Linux Diagnostics and Troubleshooting (EX342).
Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
Audience
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
Skills Gained
Course summary
This course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.
Red Hat has created this course in a way intended to benefit our customers, but each company and infrastructure is unique, and actual results or benefits may vary.
As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition.
Students should be able to demonstrate the following skills:
Prerequisites
Please note: In order to provision you with your courseware and lab access for this course CM must share several items of basic personal information with our partner (usually your full name and email address). If you have any questions or concerns please contact your CM account manager.
Outline
Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Troubleshoot boot issues
Identify and resolve issues that can affect a system's ability to boot.
Identify hardware issues
Identify hardware problems that can affect a system's ability to operate.
Troubleshoot storage issues
Identify and fix issues related to storage.
Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
Troubleshoot network issues
Identify and resolve network connectivity issues.
Troubleshoot application issues
Debug application issues.
Deal with security issues
Identify and fix issues related to security subsystems.
Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
Certification
In order to attend any Red Hat course or exam, you will need to provide us with your unique Red Hat Network ID. Bookings will not be confirmed without this. If you do not have a Red Hat Network ID you can create one online. If you attend a virtual event, Red Hat will email you directly a Connectivity Test link one week before the course starts to ensure you have the correct access for the training.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
