Resilia Course

course overview

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Have you seen the combo bundle for this course? Take advantage of the discount on our RESILIA Foundation and Practitioner Combo.

RESILIA is a Cyber Resilience Best Practice portfolio which has been designed to help commercial organisations and governments around the world to prevent, detect, and correct any impact that cyber attacks have on their business.

The purpose of the three-day Foundation Course and its associated certification is to help you understand how operational decisions can have an impact on good cyber resilience. It shows how nurturing cyber resilience can support operational effectiveness and organisational resilience. It has a comprehensive approach across all areas and teaches you how to make good cyber resilience an efficient part of business and operational management.

This course helps participants:

  • Design and deliver cyber resilient strategies and services across the organisation in line with business needs
  • Integrate cyber resilience into existing systems and processes
  • Establish a common language for cyber resilience across the organisation
  • Minimise the damage from a security breach and enable speedy response and recovery

Examination This course pricing includes the RESILIA Foundation Exam at the end of day 3 of the course. It is a 100-minute closed-book exam, with 50 multiple choice questions and a pass mark of 65%. Practice exam papers are provided, and reviewed to assist in preparation.

Skills Gained

At the end of this course, you will be able to understand:

  • the purpose, benefits, and key terms of cyber resilience
  • the purpose of risk management and the key activities needed to address risks and opportunities
  • the purpose of a management system and how best practices and standards can contribute
  • the purpose of cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities
  • the purpose of cyber resilience design, the associated control objectives, and their interactions with ITSM activities
  • the purpose of cyber resilience transition, the associated control objectives, and their interactions with ITSM activities
  • the purpose of cyber resilience operation, the associated control objectives, and their interactions with ITSM activities
  • the purpose of cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities
  • the purpose and benefits of segregation of duties and dual controls


There are no prerequisites for this course.

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.


  • Introduction to Cyber Resilience
  • Risk Management
  • Managing Cyber Resilience
  • Cyber Resilience Strategy
  • Cyber Resilience Design
  • Cyber Resilience Transition
  • Cyber Resilience Operation
  • Cyber Resilience Continual Improvement
  • Cyber Resilience Roles and Responsibilities
  • Exam Preparation Guide

Course Introduction

  • Course Learning Objectives
  • Agenda
  • Exam Structure
  • What is Cyber Resilience?
  • Defining Cyber Resilience
  • Balancing in Cyber Resilience
  • Characteristics of Cyber Resilience
  • End of Module Quiz
  • Understanding Risk Management
  • Defining Risk Management
  • Addressing Risks and Opportunities
  • Why and What of Management Systems?
  • Management Systems
  • Common Management Standards and Frameworks
  • What is Strategy?
  • Cyber Resilience Strategy and Activities
  • Security Controls at Cyber Resilience Strategy
  • Interaction Between ITSM Processes and Cyber Resilience
  • Why Cyber Resilience Design?
  • Cyber Resilience Design Activities
  • Security Controls at Cyber Resilience Design
  • Aligning ITSM Processes with Cyber Resilience Processes
  • Why Cyber Resilience Transition?
  • Basics of Cyber Resilience Transition
  • Cyber Resilience Transition: Controls
  • The Purpose of Cyber Resilience Operation
  • Security Controls in Cyber Resilience Operation
  • Interaction Between IT Processes and Cyber Resilience
  • Interaction Between ITSM Functions and Cyber Resilience
  • Continual or Continuous Improvement
  • Maturity Models
  • Continual Improvement Controls
  • The Seven-Step Improvement Process
  • The ITIL CSI Approach
  • Segregating Duties
  • Dual Controls
  • Qualification Learning Objectives
  • Learning Level of the Syllabus
  • Certification
  • Exam Instructions
  • Tips for Taking Exam

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If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

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SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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