course overview
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Overview
The Riverbed Certified Performance Engineering (RCPE) Professional End-User Visibility & Analysis eLearning course introduces visibility solutions that provide greater insights to ensure optimum EUE and application performance. The primary objective of the RCPE Professional Level course in End-User Visibility & Analysis is to teach IT professionals how to deploy end-user visibility solutions and monitor end-user experiences from local, cloud, web, or enterprise mobile applications running on physical, virtual, or mobile devices. Use cases for implementation of end-user experience monitoring tools and how they enhance digital performance will be reviewed. Upon completion of this course, participants will be able to proactively identify and resolve end-user problems that ensure excellent customer service and workforce productivity
Audience
This course is specifically designed for technical engineers who will be creating and maintaining Aternity activities and monitors.
Prerequisites
Students should have an XML and scripting background, as well as core understanding of interactions between applications and underlying system, browser and network elements.
Outline
Learning Objectives and Capabilities After completing this course, participants will be able to:
Describe the challenges experienced by hybrid enterprises and how end-user experience monitoring (EUEM) can help.
Describe the EUEM solution architecture.
Explore use cases across EUE monitoring, troubleshooting, validation, and analysis categories.
Deploy server and client-side EUEM solution components.
Integrate the EUEM solution to external systems.
Administer users, roles, and EUEM solution components.
Monitor solution performance using health checks.
Apply best practices to the collection of end-user performance data.
Enhance web and desktop visibility using custom activities.
Enhance mobile and device visibility using
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.