The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com.
- Getting Started: Navigating Salesforce
- Getting Started: Using the Sales Cloud
- We also strongly recommend you complete the Get Started with Lightning Experience trail in Trailhead to get the most out of this course.
Please note: In order to provision you with your courseware and lab access for this course CourseMonster must share several items of basic personal information with our partner (usually your full name and email address). For more information on this please visit our CourseMonster Partner data sharing page. If you have any questions or concerns please contact your CourseMonster account manager.