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Avaya > Supporting Avaya Aura Advanced Communication Applications
CMDBID: 65300 | Course Code: | Duration: 5 Days
This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners, and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.
Each participant will leave with a recognised certificate
Key objectives for this offer include the ability to:
Review the capabilities of the Avaya Aura Core products.
Identify common issues and symptoms associated with the Avaya Aura Communication Applications.
Perform a walk-through of additional case scenarios of a single issue and diagram the call flow.
Use the troubleshooting methodology and applicable tools to analyze, interpret, and resolve issues for the Avaya Aura Communication Application products.
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well
as public sector institutions such as the Department of Defence and the Department of Health.