course overview
Overview
This five-day virtual Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners, and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution. The core products include Avaya Aura System Manager, Avaya Aura Session Manager, Avaya Aura Communication Manager, and Avaya Aura Media Server (covered in 72200 -Supporting Avaya Aura Core Components).
The products added to define the Communication Applications include Avaya Session Border Controller, Avaya Breeze with Presence as a Snap-in, Avaya Breeze with the WebRTC Snap-in, Avaya Aura Messaging, and Avaya Application Enablement Services (AES).
Delivered in a classroom with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises
Audience
This offer is designed for those individuals attempting to earn the ACSS - Avaya Aura Communication Applications credential.
Skills Gained
Key objectives for this offer include the ability to:
Prerequisites
Recommended knowledge:
For additional information on this offer including how to enroll and Avaya Learning System Requirement guidelines, please read the reference materials listed below:
Avaya Learning System Requirements
Outline
Not available. Please contact.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
All $ prices are in USD unless it’s a NZ or AU date
SPVC = Self Paced Virtual Class
LVC = Live Virtual Class
Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.
