This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners, and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution. The core products include Avaya Aura System Manager, Avaya Aura Session Manager, Avaya Aura Communication Manager, and Avaya Aura Media Server. This offer is designed for those individuals attempting to earn the ACSS - Avaya Aura Core Components credential.
Delivered in a classroom setting with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises.