Supporting Avaya Workforce Optimization Select

Not available. Please contact.

Key objectives for this course include the ability to:

• Describe Avaya Workforce Optimization Select features, architecture, requirements, and interoperability.
• Deploy Avaya Workforce Optimization Select with Avaya Contact Center Select.
• Describe the deployment process.
• Describe the supported configuration for Avaya Workforce Optimization Select withAvaya Aura Contact Center.
• Plan the deployment.
• Perform initial setup and connectivity.
• Install Avaya Workforce Optimization Select software.
• Configure Avaya Workforce Optimization Select to work with the Avaya Aura Contact Center system.
• Perform post-installation configuration tasks.
• Perform initial administration tasks.
• Perform verification testing.
• Administer the Avaya Workforce Optimization Select system.
• Describe Avaya Workforce Optimization Select administration.
• Perform system navigation.
• Perform system operation tasks.
• Use management tools.
• Manage system data.
• Understand Desktop Analytics.
• Perform system security administration tasks.

Not available. Please contact.

Key objectives for this course include the ability to:

• Describe Avaya Workforce Optimization Select features, architecture, requirements, and interoperability.
• Deploy Avaya Workforce Optimization Select with Avaya Contact Center Select.
• Describe the deployment process.
• Describe the supported configuration for Avaya Workforce Optimization Select withAvaya Aura Contact Center.
• Plan the deployment.
• Perform initial setup and connectivity.
• Install Avaya Workforce Optimization Select software.
• Configure Avaya Workforce Optimization Select to work with the Avaya Aura Contact Center system.
• Perform post-installation configuration tasks.
• Perform initial administration tasks.
• Perform verification testing.
• Administer the Avaya Workforce Optimization Select system.
• Describe Avaya Workforce Optimization Select administration.
• Perform system navigation.
• Perform system operation tasks.
• Use management tools.
• Manage system data.
• Understand Desktop Analytics.
• Perform system security administration tasks.