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Troubleshooting for Avaya Aura Core Components

  • CMDBID 60458
  • Course Code 
  • Duration 5 Days
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Avaya Course

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Overview

This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.

Audience

  • This course helps prepare for the following:
  • #7220X Avaya Aura Core Components Support Exam
  • Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.

#7220X Avaya Aura Core Components Support Exam Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.

Outline

  • Identify the Avaya Aura Core Architecture.
  • Define the Avaya GSS troubleshooting methodology and problem analysis process.
  • Describe fundamental voice network processes and standards.
  • Use the appropriate tools to validate system status and collect system and network data.
  • Diagram call and message flows.
  • Use the Avaya GSS troubleshooting methodology to isolate issues and present a package of information that will be delivered to the next level of support.

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If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

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SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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