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Avaya Course

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Overview

This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.

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Audience

  • This course helps prepare for the following:
  • #7220X Avaya Aura Core Components Support Exam
  • Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.

#7220X Avaya Aura Core Components Support Exam Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.

Skills Gained

By completing the Troubleshooting for Avaya Aura Core Components course participants will gain practical knowledge, configuration skills, implementation techniques and best practice understanding relevant to real enterprise environments.

Prerequisites

Participants should have basic familiarity with the technology area related to Troubleshooting for Avaya Aura Core Components. Some courses may recommend prior experience or foundational training.

Outline

  • Identify the Avaya Aura Core Architecture.
  • Define the Avaya GSS troubleshooting methodology and problem analysis process.
  • Describe fundamental voice network processes and standards.
  • Use the appropriate tools to validate system status and collect system and network data.
  • Diagram call and message flows.
  • Use the Avaya GSS troubleshooting methodology to isolate issues and present a package of information that will be delivered to the next level of support.
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Certification

Some courses may support vendor certification exams or digital badges. Exam availability depends on the specific programme and vendor requirements.

What is the Troubleshooting for Avaya Aura Core Components course about?

The Troubleshooting for Avaya Aura Core Components course provides practical knowledge and skills used by professionals working with this technology or framework.

Who should attend the Troubleshooting for Avaya Aura Core Components training course?

This course is designed for IT professionals, engineers, analysts, administrators and project teams who need hands-on knowledge.

Does the Troubleshooting for Avaya Aura Core Components course include certification or an exam?

Many Troubleshooting for Avaya Aura Core Components courses prepare participants for vendor certification exams or digital badges depending on the programme.

How can I enrol in the Troubleshooting for Avaya Aura Core Components course?

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Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

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Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.