Troubleshooting for Avaya Aura Core Components
- CMDBID 60458
- Course Code
- Duration 5 Days
Avaya Course
course overview
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Overview
This five-day Instructor Led offer is designed for Tier 2 technicians and Avaya Associates, Partners and Customers who are responsible for the day-to-day troubleshooting and support of the core products in the Avaya Team Engagement Solution.
. Explore more IT technical training hereAudience
- This course helps prepare for the following:
- #7220X Avaya Aura Core Components Support Exam
- Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.
#7220X Avaya Aura Core Components Support Exam Please note to earn the ACSS - 7220 Avaya Aura Core Components credential candidates are required to successfully complete both 7220X exam as well as holding ACIS 7120 Credential.
Skills Gained
Prerequisites
Outline
- Identify the Avaya Aura Core Architecture.
- Define the Avaya GSS troubleshooting methodology and problem analysis process.
- Describe fundamental voice network processes and standards.
- Use the appropriate tools to validate system status and collect system and network data.
- Diagram call and message flows.
- Use the Avaya GSS troubleshooting methodology to isolate issues and present a package of information that will be delivered to the next level of support.
Certification
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