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Business Analysis Course

course overview

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Overview

Negotiation is key to everyday business and the ability to negotiate effectively in a wide range of business contexts is crucial. This involves securing the best outcome for both parties and protecting valued relationships.

Common concerns we hear include:

  • How do I retain rapport and a positive relationship while negotiating?
  • How do I get to the heart of the other party’s requirements?
  • How do I achieve my goal while retaining my integrity?

This course will confirm and consolidate your existing negotiation skills as well as provide you with some new negotiation tools and perspectives, supported by plenty of practice. Using the ‘Harvard method’, or interest-based relational approach, you’ll learn how to achieve valuable ‘win-win- outcomes that deliver for both parties and build lasting relationships that deliver value in the long-term. What you learn will be useful at work and in many other contexts.

Skills Gained

  • Identify your own and others’ negotiation styles and patterns
  • Explain distributive and Integrative negotiation styles and their impact
  • Assess your conflict handling styles
  • Identify the consequences of unproductive styles
  • Use negotiation structure and planning for win-win outcomes
  • Use the Interest-based Relational Approach to negotiation
  • Construct flexible negotiation solutions
  • Negotiate in teams
  • Negotiate persuasively using case studies

Prerequisites

This course is aimed at anyone who is looking to improve their negotiation skills to enable and facilitate decisions that achieve win-win outcomes, for example when:

  • Negotiating with clients
  • Getting the best deal with suppliers
  • Managing stakeholders
  • Working with employee representatives
  • Negotiating with professional and accrediting bodies
  • Wanting to develop lasting relationships with key stakeholders and customers
  • Managing projects

Outline

Day 1:

  • Negotiation styles
  • Case study 1
  • Negotiation structure
  • Case study 2

Day 2:

  • Interest-Based Relational approach (the Harvard Negotiation Program)
  • Getting people to say ‘yes’
  • Case study 3
  • Team negotiations

Talk to an expert

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. Its a cost effective option. One on one training can be delivered too, at reasonable rates.

Submit an enquiry from any page on this site and let us know you are interested in the requirements box, or simply mention it when we contact you.

All $ prices are in USD unless it’s a NZ or AU date

SPVC = Self Paced Virtual Class

LVC = Live Virtual Class

Please Note: All courses are availaible as Live Virtual Classes

Trusted by over 1/2 million students in 15 countries

Our clients have included prestigious national organisations such as Oxford University Press, multi-national private corporations such as JP Morgan and HSBC, as well as public sector institutions such as the Department of Defence and the Department of Health.