1 Day(s)


All organisations need to convey a professional image in every way to stay ahead of the competition. It is paramount that all pieces of written documentation are faultless. As your professional reputation can be enhanced or ruined by your correspondence, it is essential that the style, content and message is concise, correct and appropriate.

Reports must contain vital information that recommends action or allows the reader to make necessary decisions based on the information provided. When your report reaches a busy manager's desk, your are competing with many other pieces of documentation and responsibilities that tie up the manager's time and attention. Reports, therefore, need to be inviting and persuasive to allow your reader to read the report through to the end.


What are the best ways to produce effective letters and reports? This course is designed to lead to practical skills to enable delegates to be both competent and confident in their written communication. Our courses allow all staff to benefit from enhanced writing skills. The types of delegate we have trained previously are:

  • Directors and senior managers
  • Sales and fundraising staff
  • Local government employees
  • Managers, department heads, team leaders and supervisors
  • Technical and academic team members
  • Customer service staff

Course Specifics

Course Outline

Morning - 9.30-1.00
Letter writing
  • Key steps to ensure successful letter writing
  • This part of the course concentrates on:
    • collecting and sequencing ideas
    • how to interest the reader
    • how to persuade the reader
    • writing in plain English
  • Design, presentation and layout
  • Letter writing exercises
Afternoon - 2.00-5.30
Report writing
  • The four key steps to perfect reports
  • This part of the course teaches the delegates the skills to :
    • prepare the report
    • design for success
    • decide what to say
    • review and publish the report
  • Techniques for perfect report writing
  • Report writing exercises
  • Course close and paperwork
Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
1 445 £445 2018-08-09
1 395 £395 2017-12-22
Chipping Norton
1 425 £425 2017-12-12
1 395 £395 2017-11-01
1 445 £445 2017-10-31
1 395 £395 2017-10-04
Chipping Norton
1 425 £425 2017-09-21
1 395 £395 2017-09-08
1 395 £395 2017-08-25