The ITIL Service Transition Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate
This certification is aimed at people involved with the management and control of Service Transition and, as such, does not cover process details in great depth. (For that level of information see the ITIL Expert Qualification: Release, Control and Validation Certificate)
The Service Transition Course provides information to enable delegates to gain competencies in:
Introduction to Service Transition
Service Transition Principles
Transition Planning and Support
Service Asset and Configuration Management
Release and Deployment Management
Service Validation and Testing
Evaluation Knowledge Management
Managing Communications and Commitment
Managing Organizational and Stakeholder Change
Organising for Service Transition
Consideration of Technology
Implementation and improvement of Service Transition
Please be aware, this course also provides 21 Hours of Contact Education/Professional Development Units towards PMI PMP certification/re-certification
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.
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