Microsoft Lync 2013 Depth Support Engineer M20335

3 days


This is a 3-day instructor Led Training (ILT) Course that targets the needs of professionals with data networking experience who take part in the planning, design, and deployment of the Lync Unified Communications solution in the enterprise.


Each participant will leave with a recognised certificate

Course Outline

Module 1: Overview of Network Assessments

  • Network Assessment Overview
  • Key Concepts for Network Assessment

Module 2: Introducing the Microsoft Lync Network Readiness Assessment Methodology

  • Microsoft Lync Network Readiness Assessment Methodology Overview
  • Discovery Phase
  • Modeling Phase
  • Traffic Simulation Phase
  • Recommendations Phase
  • Lab : Discussion
  • Discuss Your Network Assessment Experiences

Module 3: Network Discovery

  • Documenting Current Network Infrastructure
  • Documenting Current Client Devices
  • Locating Network Impairments and Roadblocks
  • Overview of Transport Reliability IP Probe Tools
  • Lab : Using Network Assessment Discovery Tools
  • Reviewing the Contoso IT Infrastructure
  • Document Discovery Findings
  • Start the Network Emulator for Windows Toolkit

Module 4: Analyzing Server, Network, and Client Health

  • Determining Server, Network and Client Health Indicators
  • Monitoring and Managing Methods
  • Lab : Analyzing Monitoring Data
  • Start the Performance Monitor System Data Collector Sets
  • Generating Network Load Tests
  • Review the Performance Monitor System Health Data
  • Continue Discovery Findings Documentation

Module 5: Usage and Traffic Modeling

  • Performing Usage Modeling
  • Performing Traffic Modeling
  • Lync Bandwidth Calculator
  • Lab : Using Modeling Tools
  • Entering information into the Lync Bandwidth Calculator
  • Reviewing Calculated Results
  • Using the Lync Server 2013, Planning Tool
  • Designing Simulations Based on Modeling Tool Results

Module 6: Performing Traffic Simulations

  • Overview of Traffic Simulations
  • Lync Server 2013 Stress and Performance Tool
  • Lab : Using Network Readiness Tools to Validate the Network
  • Starting the Performance Monitor System Data Collector Sets
  • Using the Lync Server Stress and Performance Tools
  • Reviewing the Performance Monitor Lync Server Health Data
  • Analyzing Monitoring Reports
  • Performing Traffic Simulations Using the Iperf Tool

Module 7: Understanding Network Controls and Solutions

  • Quality of Service
  • Bandwidth Management with Call Admission Control
  • Troubleshooting and Diagnostics Tools
  • Lab : Understanding and Verifying Quality of Service (QoS)
  • Configuring Quality of Service (QoS)
  • Verifying Quality of Service Application
  • Lab : Using Call Admission Control to Manage Bandwidth Usage
  • Reviewing Call Admission Control to Manage Bandwidth
  • Verifying Call Admission Control is Being Applied
  • Lab : Troubleshooting
  • Using the Lync Centralized Logging Service
  • Using Synthetic Transactions for Monitoring
  • Using Synthetic Transactions
  • Fixing Network Link Bandwidth Issues

Module 8: Making Recommendations for Network Readiness

  • Forming and Documenting Recommendations
  • Lab : Making Network Readiness Assessment Recommendations
  • Write a Network Assessment Report for Contoso
  • Discussion: Network Readiness Assessment Report
  • After completing this module, students will be able to:
  • Form recommendations based on network assessment analysis.
  • Document and summarize their recommendations for network preparedness.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

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