In today's dynamically changing business environment projects are initiated under tighter budgetary, resource and time constraints more than ever before. This seminar focuses on the core project stakeholder and communication management skills, as presented in the PMBOK Guide, 5th Edition, that are required to manage a project. The program will provide the attendees with proven "real life" tools and techniques, and put into context through various exercises and scenarios and case studies.
This course is intended for both project team members and project managers wishing to gain a fluent working knowledge of commonly accepted best practices for planning managing stakeholder expectations and for implementing project communications. Team members and managers looking to improve their skills at managing stakeholders and communications skills, looking to improve their understanding of how proactive stakeholder management can foster project success should take this course. Students on a track to take the PMP examination should take this course.
Outline of Project Stakeholder & Communications Management Training 1. Introduction
2. Project Stakeholder Management Processes
3. The Identify Stakeholders Process
Exercise – Prepare a stakeholder register
4. Plan Stakeholder Management Process
5. Manage Stakeholder Engagement Process
6. Control Stakeholder Engagement Process
Exercise – Sensitive Conversations
7. Introduction To Project Communications Management
8. Project Communications Processes
9. Plan Communications Management
Exercise – Create a Communications Planning Matrix for a project
10. Manage Communications
Exercise – Active Listening
11. Control Communications
12. Class Closeout
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.