Programme Management Essential Skills for Your Programme Success

• What is Programme Management?

• Distinguishing between a project and a program
• Defining programmes, projects, and portfolios
• Clarifying the roles of the project and programme managers
• Setting up a Program Management Office (PMO)

• Aligning Programmes and Organisational Strategy

Organisational strategy

• Developing a vision, goals, and objectives
• Assessing the maturity of the organisational strategy

Enterprise architecture

• Defining the business, data, application, and technology architectures
• Describing the organisational portfolio

Defining the current “as-is” and future “to-be” states

• Assessing the “as-is” and future “to-be” states
• Determining which parts of the current state can be used
• Specifying required changes to existing systems and processes
• Establishing required new systems and retirement of systems
• Avoiding the “shelfware” syndrome
• Aligning programme requirements with EA

• The Programme Business Case

Creating a defendable programme business case

• Structuring a business case
• Using a process and a template

Financial Analysis

• Determining costs and benefits
• Applying financial tools

Risks and opportunities

• Identifying risks and opportunities
• Analysing risks and prioritising initiatives

• Establishing the Programme Roadmap

Programme scope

• Defining programme scope

• Developing the programme Work Breakdown Structure (WBS)

Programme roadmap

• Establishing programme components
• Selecting major milestones
• Developing the roadmap

Programme management plan

• Estimating the programme costs
• Developing subsidiary plans
• Determining resources
• Generating an acquisition strategy
• Developing a programme transition plan

Managing the Benefits

• Identifying programme benefits
• Planning benefit realisation
• Delivering programme benefits
• Reviewing and optimising benefits realisation
• Transitioning and sustaining benefits

• Programme Governance and Stakeholder Engagement

Programme governance

• Establishing the proper governance structure
• Distinguishing programme, portfolio and organisational governance
• Defining the decision-making authority
• Implementing a programme governance

Stakeholder engagement

• Identifying programme stakeholders
• Creating stakeholder profiles
• Generating a stakeholders register
• Planning stakeholder engagement
• Developing a programme communications plan
• Establishing the programme management team

• Programme Monitoring

Programme dashboard

• Designing the dashboard to assess programme health
• Establishing dashboard utilisation and updates

Metrics

• Identifying necessary metrics
• Selecting source of metrics
• Assessing metrics benefits vs. costs

Risks

• Identifying and classify programme risks and opportunities
• Assessing programme risks probabilities and impacts
• Selecting risks for the dashboard

Monitor and Control

• Identifying issues
• Assessing programme health

• Leading a Program

Leadership skills

• Setting the vision
• Protecting the team
• Dealing with adversity
• Understanding and working with stakeholder expectations

Management skills

• Establishing and following the processes
• Selecting the right people for the right roles
• Mentoring and support
• Negotiating for resources

Communications

• Communicating effectively with staff at all levels
• Driving proper communications between project teams
• Ensuring proper communications with all stakeholders