BCS Certificate in Modelling Business Processes

Duration: 
3 days
Codes: 
BCS,IP-MBP3
Versions: 
NULL

Overview

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery

This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business

At the end of the course delegates may sit an examination to attain the BCS (formerly ISEB) Business Systems Development certificate in Modelling Business Processes. (These delegates should also book on course code MBPEX-2). This course may be taken as part of the programme leading to the BCS Diploma in Business Analysis

This is a three day course with a combination of lectures, workshops, exercises and case study work. Emphasis is placed on the practical application of the techniques discussed. Delegates will leave with techniques which can be applied in the workplace. Those delegates taking the BCS certificate will need to spend 60-90 minutes each evening on revision and example examination questions

BCS courses are delivered by Accredited BCS Training Partners

Skills Gained

At the end of this course you will be able to:

  • Identify and model core business processes at an organisational level
  • Identify and model business processes at the process level identify the events that trigger the business processes identify the outcomes from the business processes
  • Model the actors, tasks and process flows that comprise a business process analyse the tasks within a business process
  • Identify the business rules applied within tasks analyse the performance issues of individual tasks
  • Identify the performance measures applied within a business process analyse and improve business processes

Prerequisites

Important Course Information Important Course Information Prerequisites: Prerequisites:

  • Experience at the level of:
    • Business Analysis Introduction: Defining Successful Projects
    • BCS Foundation Certificate in Business Analysis

Experience at the level of:

  • Business Analysis Introduction: Defining Successful Projects
  • BCS Foundation Certificate in Business Analysis

Business Analysis Introduction: Defining Successful Projects Business Analysis Introduction: Defining Successful Projects

BCS Foundation Certificate in Business Analysis BCS Foundation Certificate in Business Analysis Exam Information: Exam Information:

  • Open book
  • One hour written exam, based on a business scenario
  • Passing grade is 50%
  • Exam included

Exam included Certification Information: Certification Information:

  • International Diploma in Business Analysis
    • The BCS, The Chartered Institute for IT, offers this internationally recognised certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:
      • BCS Certificate in Business Analysis Practice
      • BCS Certificate in Modelling Business Processes
      • BCS Certificate in Requirements Engineering
      • The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis

BCS Foundation Certificate in Business Analysis BCS Foundation Certificate in Business Analysis

BCS Certificate in Business Analysis Practice BCS Certificate in Business Analysis Practice

BCS Certificate in Modelling Business Processes BCS Certificate in Modelling Business Processes

BCS Certificate in Requirements Engineering BCS Certificate in Requirements Engineering

The International Diploma requires a 50 minute oral examination with two examiners. The questions will require you to apply your business analysis knowledge and understanding to scenarios described by the oral examiners. For additional information see: https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis https://www2.bcs.org/certifications/ba/international-diploma-in-business-analysis BCS Associate Membership: BCS Associate Membership:

  • Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
  • BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
  • Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.

Course Outline

  • The Context for Business Processing Modelling

What is business process modelling?

  • Why model business processes?
  • Benefits of carrying out process modelling

Importance of modelling business processes

  • Comparing the functional and process views of organisations
  • Enabling business improvement and refinement
  • Facilitating large-scale system changes and integration

Creating effective process models

  • Performing detailed analysis
  • Modelling the as-is process
  • Identifying improvements and the to-be process
  • Involving stakeholders in process modelling

Creating a hierarchy of business processes

  • Organisation
  • Process
  • Task

Process modelling and Business Analysis

  • Supporting requirements engineering
  • Reinforcing the business case
  • Helping with downstream testing
  • Using an Organisational model for processes
  • The strategic context for business processes
  • Mapping process relationships
  • Building an organisational view of processes
  • Delivering value to customers and the value proposition
  • Modelling Business Processes

Business process modelling techniques

  • Identifying actors
  • Specifying the start and end point in the process
  • Clarifying tasks, process flows, rules, and decisions

Modelling the as-is business process

  • Events that trigger business processes
  • External business events
  • Internal business events
  • Time-based business events

Identifying outcomes from business processes

  • Timelines for business processes
  • Business process measures
    • Internal measures
    • External measures
  • Documenting Tasks

Identifying tasks

  • One person, place, and time
  • Documenting steps to complete the tasks

Documenting business rules

  • “If … then … else” statements

Measuring task performance

  • Evaluating and Improving Business Processes

Identifying problems with the as-is business processes

  • Measuring performance: time, quality, and resource usage/cost
  • Determining target and actual values
  • Aligning with corporate strategy and tactics as well as customer needs

Improving the process

  • Using problem diagnosis techniques
  • Process improvement techniques

Modelling the improved process

  • Checking for quality and completeness
  • Supporting development of the Requirements Catalogue
  • Transitioning to the “to Be “Process

Implementation strategies

  • Creating a pilot
  • Deploying implementation strategies

Planning the transition

  • Simulating and refining the to-be process
  • Estimating resource usage
  • Realising benefits
  • Supporting the transition
  • Enabling cultural change
  • Supporting stakeholders through the change process
  • Sustaining continuous improvement
Decommissioning the as-is process

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
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  • Click a Date to Enroll.
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London
London2 1000 £1000 2019-07-15
Cumbria
Carlisle3 3499 £3499 2019-07-17
West Sussex
Chichester3 3499 £3499 2019-07-17
Dorset
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Devon
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Buckingshire
High Wycombe3 3499 £3499 2019-07-17
Gloucestershire
Cirencester2 3298 £3298 2019-07-17
London
London2 3298 £3298 2019-07-17
Surrey
Guildford3 3499 £3499 2019-07-17
Cheshire
Chester2 3298 £3298 2019-07-17
Oxfordshire
Oxford2 3298 £3298 2019-07-17
Leicestershire
Hinckley2 3298 £3298 2019-07-17
Manchester
Bolton3 3499 £3499 2019-07-17
Wiltshire
Swansea2 3298 £3298 2019-07-17
Midlands
Derby2 3298 £3298 2019-07-17
Inverness
Inverness2 3298 £3298 2019-07-17
Cheshire
Chester3 3499 £3499 2019-07-17
Staffordshire
Stoke on Trent3 3499 £3499 2019-07-17
Kent
Canterbury2 3298 £3298 2019-07-17
Dorset
Bournemouth2 3298 £3298 2019-07-17
Wiltshire
Swansea3 3499 £3499 2019-07-17
Yorkshire
Harrogate2 3298 £3298 2019-07-17
Dorset
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Kent
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Suffolk
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Bedfordshire
Bedford2 3298 £3298 2019-07-17
West Sussex
Chichester2 3298 £3298 2019-07-17
Warwickshire
Warwick2 3298 £3298 2019-07-17
Suffolk
Ipswich2 3298 £3298 2019-07-17
London
London3 1610 £1610 2019-07-17
Lincolnshire
Lincoln2 3298 £3298 2019-07-17
Worcestershire
Worcester2 3298 £3298 2019-07-17
Cambridgeshire
Peterborough2 3298 £3298 2019-07-17
Berkshire
Bracknell3 3499 £3499 2019-07-17
London
Gatwick2 3298 £3298 2019-07-17
Surrey
Guildford2 3298 £3298 2019-07-17
Essex
Colchester2 3298 £3298 2019-07-17
Somerset
Bath3 3499 £3499 2019-07-17
Wiltshire
Swindon3 3499 £3499 2019-07-17
Dundee
Dundee2 3298 £3298 2019-07-17
Leicestershire
Hinckley3 3499 £3499 2019-07-17
Northamptonshire
Corby3 3499 £3499 2019-07-17
Oxfordshire
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Midlands
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Wiltshire
Swindon2 3298 £3298 2019-07-17
Yorkshire
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Inverness
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Essex
Chelmsford2 3298 £3298 2019-07-17
Hampshire
Portsmouth2 3298 £3298 2019-07-17
Hertfordshire
Watford2 3298 £3298 2019-07-17
Berkshire
Slough2 3298 £3298 2019-07-17
Cumbria
Carlisle2 3298 £3298 2019-07-17
Cheshire
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Clwyd
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Staffordshire
Stoke on Trent2 3298 £3298 2019-07-17
Gloucester
Gloucester2 3298 £3298 2019-07-17
Lancashire
Chorley2 3298 £3298 2019-07-17
Berkshire
Bracknell2 3298 £3298 2019-07-17
Dorset
Bournemouth3 3499 £3499 2019-07-17
Buckingshire
High Wycombe2 3298 £3298 2019-07-17
Northamptonshire
Corby2 3298 £3298 2019-07-17
London
Heathrow2 3298 £3298 2019-07-17
Leicestershire
Leicester2 3298 £3298 2019-07-17
Leicestershire
Leicester3 3499 £3499 2019-07-17
Midlands
Northampton2 3298 £3298 2019-07-17
Essex
Chelmsford3 3499 £3499 2019-07-17
Derbyshire
Buxton3 3499 £3499 2019-07-17
Middlesbrough
TBC2 3298 £3298 2019-07-17
Midlands
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Middlesbrough
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Onsite
Onsite3 2100 2100 2019-07-19