All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognise their role requires high levels of skill to be able to work both quickly and well. This course will equip you with these skills. An important feature of this course is the confidential setting, so delegates can explore and receive ideas on how to deal with their own real situations.
This Coaching and Mentoring course is available throughout the UK.
Ideal for directors, managers and supervisors who are responsible for the performance of others. HR Professionals seeking to develop these skills within an organisation will also benefit from this course
An awareness of how coaching and mentoring fits into your Organisation
An understanding of the differences between coaching and mentoring
A range of tools and techniques that you can apply
Ways to improve individual performance
An opportunity to practice skills using real situations and receive feedback
09:30 Introductions and personal objectives
10:00 Differences between coaching and mentoring, including how clients try to avoid talking about real issues.
10.15 Coaching and mentoring as a cost effective strategic tool. (Consideration of the cost effectiveness of coaching)
11:15 Syndicate discussion on professional boundaries & building relationships (Opportunity for delegates to discuss real issues facing them. The session will also cover the setting of professional boundaries).
11:45 Personal qualities of an effective Coach. (Delegates assess themselves against desirable qualities for a coach to possess)
12:15 Coaching process and key questioning skills (The three step coaching process is described, followed by a game to explore questioning skills)
13:45 Understanding skills (This session gives a range of techniques to increase understanding and includes practice in small groups)
14:15 Giving feedback and handling sensitive situations (Feedback rules agreed, then delegates have the opportunity to work on real sensitive situations they need to resolve)
15:00 Coaching models (Two coaching models are used, one for practical skills and the other for developing personal skills)
15:30 Practice session, using delegates' own situations (Delegates both coach and receive coaching on an area of personal development)
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.