This qualification covers the Software Asset Management (SAM) processes as described in the SAM module within IT Infrastructure Library (ITIL) and closely follows the ISO 19770-12006 Standard. The qualification also considers the interdependencies between ITIL Service Management principles in general and SAM
The course will provide delegates with a clear understanding of all the key components of SAM best practice and will be able to return to their organisation and make a significant contribution to the SAM process
This course prepares delegates for the BCS (formerly ISEB) Certificate in Software Asset Management Essentials examination
BCS courses are delivered by Accredited BCS Training Partners
The course will benefit anyone who is involved, or is about to be involved, in the SAM process e.g. IT managers (and others working in the IT department), IT auditors and software compliance officers
This course will enable delegates to
Describe the objectives and major activities required to implement SAM
Explain and use SAM techniques and processes
Be aware of the support tools and techniques available for the implementation of SAM
Be able to indicate how possible improvements can be made
Manage software assets through the stages of their lifecycle
Prepare and distribute SAM reports and plans throughout the organisation
Candidates should have 1-2 years experience in IT and be involved in the management or procurement of software. They should also have a good awareness of IT Service Management terminology and concepts. Candidates will be greatly advantaged if they already hold the Foundation Certificate in IT Service Management
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
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