ITIL R Lifecycle Certificate in Service Design

Duration: 
3 days
Codes: 
ITILLSD,R,ITIL

Overview

This is the exam only for the ITIL Lifecycle Certificate in Service Design course.

  • If the examination is taken at any other time, as will be the case for re-sits, delegates must bring photo ID (ie passport or full driving licence) and one other form of proof of address (ie utility bill) to the examination location.
  • Please contact us for details of booking an examination only.

Audience

  • Managers who have attained the ITIL Foundation certificate in Service Management certificate and who wish to advance to higher level ITIL certifications
  • Managers who require a practical understanding of the Service Design processes and how they may be used to enhance the quality of IT service within an organisation
  • Operational staff involved in Service Catalogue Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, and Supplier Management, who wish to enhance their role-based capabilities

Course Outline

Possesion of one of the following is mandatory. Proof of prerequisites MUST be produced on the day of the exam to the trainer.

  • ITIL v3 or 2011 Foundation
  • ITIL v2 Foundation and v2/v3 Foundation Bridge.

Acceptable forms of prerequisite confirmation are as follows:

  • A copy of the candidates examination certificate
  • Confirmed entry in the AXELOS Successful Candidate Register. You will need to provide the full SCR number (registration/candidate number located on your certificate).

Delegates without evidence of the prerequisites will NOT be permitted to sit the exam.

Proof of identification:

If taking an exam, candidates are required to provide Photo ID with a valid signature e.g. driving license, passport or named work ID badges prior to sitting their exam. Failure to produce this ID will result in their exam results being withheld until proof of ID is provided. Please note that if proof is not provided within 40 days, candidate's exam results will be null and void and a re-sit would be required.

Reasonable Adjustments Policy

ITIL® is a registered trade mark of AXELOS

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
London
London3 1572 £1572 2019-08-16
London
London3 1572 £1572 2019-08-16
Midlands
Birmingham3 1572 £1572 2019-09-04
Yorkshire
Leeds3 1572 £1572 2019-09-04
London
London3 1572 £1572 2019-09-24
London
London3 1572 £1572 2019-09-24
Glasgow
Glasgow3 1572 £1572 2019-09-25
Manchester
Manchester3 1572 £1572 2019-10-14
London
London3 1572 £1572 2019-10-18
London
London3 1572 £1572 2019-10-18
Tyne and Wear
Newcastle3 1572 £1572 2019-10-30
London
London3 1572 £1572 2019-11-07
London
London3 1572 £1572 2019-11-07
Manchester
Manchester3 1572 £1572 2019-11-12
London
London3 1572 £1572 2019-11-25
London
London3 1572 £1572 2019-11-25
Yorkshire
Leeds3 1572 £1572 2019-11-28
London
London3 1572 £1572 2019-12-06
London
London3 1572 £1572 2019-12-06
Midlands
Birmingham3 1572 £1572 2020-01-07
London
London3 1572 £1572 2020-01-20
London
London3 1572 £1572 2020-01-20