Fast Track To Successful People Management And Team Leadership

Duration: 
3 days
Codes: 
SMO1
Versions: 
NULL

Overview

An intensive three-day course focusing on all the key tools and techniques required of new managers in today's fast-moving business environment. Using real life examples and insights from an experienced facilitator, you will leave with a practical toolkit of best practice management techniques.

This is a rigorous and demanding course, central to your development as a manager and leader of people.

This rapid development course ensures that you are fully equipped with the essential management and leadership skills and confidence to achieve success. You will learn how to plan and set goals, manage and motivate for improved performance, anticipate problems and provide clear leadership.

Audience

Suitable for team leaders, supervisors and managers new to the role, or with experience but no previous training. This course is a combination of 'People Management Skills for New Supervisors & Team Leaders' and 'Team Management & Leadership Skills for Supervisors & Team.'

Skills Gained

By the end of this course you will be able to:

  • Define your role as both a manager and a leader.
  • Establish clear objectives and standards of performance for your team.
  • Motivate, manage and lead your team to meet objectives and deliver results.
  • Plan and prioritise your workload using effective delegation, goal planning and key skills for managing information.
  • Deal effectively with difficult behaviour by providing constructive feedback.
  • Use your communication skills with more impact to manage better meetings and to influence and persuade your team.

Course Outline

By the end of this course you will be able to:

  • Understand your role as both a manager and a leader.
  • Establish clear objectives and standards of performance for your team.
  • Motivate, manage and lead your team to meet objectives and deliver results.
  • Plan and prioritise your workload using effective delegation, goal planning and key skills for managing information.
  • Deal effectively with difficult behaviour by providing constructive feedback
  • Use your communication skills with more impact to manage better meetings and to influence and persuade your team

Understanding Your Role

  • What is required of you? Role and responsibilities
  • The role and characteristics of successful leaders
  • Meeting the demands of your manager and team
  • Understanding the nature of change
  • A model for implementing change
  • Successful Interpersonal Communication
  • Overcoming the barriers to effective communication
  • Building relationships through positive communication
  • Communicating more assertively in meetings
  • Influencing and persuading colleague
  • Personal Effectiveness, Time Management and Delegation
  • Identifying key result areas
  • Dealing with information overload
  • Setting personal and team objectives
  • The process of delegation and its benefits
  • A model for effective delegation
  • Identifying and overcoming the barriers to effective delegation

Team Building , People Management and Motivation

  • Distinguishing team roles and responsibilities
  • Creating the ability to recognise and manage the different roles
  • Maximising and maintaining input and motivation - building the desire for results
  • Theories of motivation
  • Practical ideas on how to motivate your team
  • Enhancing Team Performance through Coaching and Development
  • Identifying the team's coaching and training needs
  • Coaching skills for managers
  • Providing recognition and feedback
  • Responding to poor performers
  • Problem Solving and Dealing with Conflict
  • A six step technique for problem solving and decision making
  • Dealing with difficult people and situations - working towards positive conclusions
  • Handling conflict within the team and promoting cooperative behaviour
  • Recognising and adapting your preferred style for resolving conflict

Your Future Development

Developing a personal action plan

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite3 1500 £1500 2019-05-25