5 Day(s)


The APMG Change Management Certification recognises knowledge and experience in dealing with the theories of how change impacts, and is affected by, individuals, teams, organisations and leaders of change initiatives. This course prepares you for the APMG Change Management Foundation Exam, given on Day 4, and Practitioner Exam, given on Day 5. This course also provides the skills to effectively implement change in your organisation and combat the potential downsides of change.

You Will Learn How To
  • Prepare for and take the APMG Change Management Foundation and Practitioner Exams
  • Profile the behaviour individuals, teams and organisations exhibit during change
  • Enhance dynamics between individuals and teams for high performance
  • Critique an organisation's readiness for change by applying proven techniques and approaches
  • Assess leadership styles and their impact on change
  • Improve your exam-taking techniques with Change Management sample questions and practice exams


Those wishing to achieve Change Management Practitioner Certification. Previous change management experience is recommended but not required.

Workshop Course
  • Exercises and sample paper exam questions, conducted by a Change Management accredited trainer, prepare you for the Change Management exams. These exercises include:
  • Designing a practical framework for positive engagement with organisational change
  • Identifying leadership and motivational factors for successful change
  • Creating your best practice model
  • Highlighting the importance of combining individual, team, organisational and leadership aspects
  • Developing an integrated strategy designed to reduce resistance to change
  • Practising exam questions

All Courses are offered by an Accredited Training Organisation of The APM Group Ltd.

All Courses are offered by an Accredited Training Organisation of The APM Group Ltd.

All Courses are offered by an Accredited Training Organisation of The APM Group Ltd.

All Courses are offered by an Accredited Training Organisation of The APM Group Ltd.

Course Specifics

Course Outline

Introduction to Change Management
Building a change management road map Creating the conditions for exam success Defining organisational change Integrating change into an organisational structure Linking individual, team, organisational and leadership change

Focusing on the Individual and Change

Personalising the change plan
  • Applying the four organisational metaphors to clarify perceptions
  • Creating a change plan that accommodates how different personalities handle change
  • Reviewing personality and team models
Coaching to deliver change
  • Facilitating change using the GROW model
  • Adapting communication to learning styles
  • Managing change in ourselves and others
  • Preparing managers and change agents to guide others through the change process

Team Dynamics for Successful Change

Team roles and personality types
  • Employing diversity as an asset for collaboration
  • Selecting the appropriate leadership style
Establishing a high-performing change team
  • Building an effective team using a five-step approach
  • Creating, facilitating and sustaining team effectiveness through change
  • Accelerating team evolution using a four-stage model
  • Leading teams from forming through performing stages

Assessing Organisational Change Readiness

Preparing the organisation for change
  • Capturing likelihood of acceptance through three change practice models
  • Customising your change management strategy using metaphors, models and tools
  • Adapting your change management rollout using three key scenarios
Applying four dynamic transitional approaches
  • Change formula
  • Managing transition
  • Systemic change
  • Complex responses
Recognising success and failure
  • Implementing lessons learned
  • Employing a four-step process model

Leading Change

Leadership roles in the change process
  • Deploying a dispersed leadership model
  • Four key roles for success: sponsor, implementer, advocate and agent
Leadership and phases of change
  • Getting the early steps right
  • Avoiding change fatigue
  • Leading through transition
  • The benefits of self-awareness in leading change
  • Adhering to leadership principles
Selecting a leadership style profile
  • Matching leadership style and organisational metaphors
  • Five leadership styles: visionary, transformational, storytelling, adaptive and connective
Modifying your leadership style to the change environment
  • Connecting the appropriate leadership style to individual, team and organisational requirements
  • Enhancing process and framework capabilities
Identifying and engaging stakeholders
  • Deploying SIMSCom: stakeholder identification, mapping, strategy, communication and management
  • Constructing an effective AIDA[S] framework for stakeholders: attention, interest, desire, action
  • Gaining positive outcomes from potential conflict

Foundation and Practitioner Exams

Preparing for the exams
  • Gaining insight into the exam process
  • Applying proven tips for exam success
  • Practising with test questions and mock papers
  • Incorporating feedback for improved performance
Foundation Exam: Day 4
  • Taking the exam
  • Obtaining your Foundation exam results
Practitioner Exam: Day 5
  • Taking the exam
  • Completing the necessary APMG paperwork
Important Course Information
  • A minimum of 15 hours of pre-course reading preparation
  • Pre-course reading materials are provided: Making Sense of Change Management, the APMG Change Management Practitioner Handbook and the Learning Tree Pre-course Study Guide
  • 2 hours of home study each evening

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
5 2445 £2445 2018-08-09
5 2445 £2445 2018-04-30
5 2445 £2445 2018-04-16
5 2445 £2445 2018-02-05
5 2445 £2445 2018-01-08
5 2445 £2445 2017-11-06
5 2445 £2445 2017-10-02
5 2445 £2445 2017-08-14