This five-day instructor-led course teaches IT Professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this coursebuild on each other to create asolution thatincludes IM andPresence, Conferencing, and Enterprise Voice.
This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least three years experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.
An understanding of the following telecommunications concepts:
The difference between TDM and VoIP
Gateways and PBX
Session Initiation Protocol (SIP)
An understanding the following general concepts:
Networking fundamentals, including TCP/IP/UDP, DNS
Active Directory principles and management
Windows Server 2008 fundamentals
Public Key Infrastructure (PKI)
Exchange Messaging concepts
SQL Server concepts and operation
Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration.
Deploy Lync Server 2010.
Configure users and rights using Role Based Access Control (RBAC).
Deploy and manage Lync 2010 clients.
Configure and manage external user access using the Edge server role.
Deploy basic Enterprise Voice functionality.
Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature.
Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010.
Configure the Response Group Service, including agent groups, queues, and workflows.
Configure and manage conferencing.
Configure and use archiving and monitoring.
Perform back up and restore of Lync Server 2010 critical data.
Improve bandwidth management using Call Admission Control (CAC).
Configure and deploy Enhanced 9-1-1.
Configure a Survivable Branch Server for a branch office.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.