2 Day(s)


Driving the performance of individuals and teams is a big responsibility. While the team must work together to achieve objectives, it is important to also recognise the needs of the individuals within it. This practical course will give managers reassurance that they are on the right track, providing innovative techniques and clear strategies for future development


Managers with some experience who wish to develop a range of skills to maximise the effectiveness and motivation of their teams

Skills Gained

  • The ability to inspire confidence in your leadership
  • Improved decision making
  • An assessment of your managerial style and the knowledge to adapt this as appropriate
  • The skills to put motivational theories into practice to improve team performance
  • A structured framework for feedback and delegation
  • The skills to put motivational theories into practice to improve team performance
  • The skills to recognise the strengths of your team and use these to the team's advantage
  • A happier, stronger and more effective team
  • A blended learning experience to improve retention and assist the transfer of learning outcomes back in the workplace

Course Specifics

Course Outline

Stage 1 - the Course

The Management Role

  • What is required of you as a manager
  • Key skills of successful managers
  • Understanding, assessing and adapting management styles
  • Action-centred leadership

Team Dynamics

  • Characteristics of an effective team
  • Understanding team roles and identifying them within your team
  • Team-Building
  • Promoting Co-operative behaviour
  • Strategies to overcome the 5 dysfunctions of a team

Managing Team Performance

  • Developing the team's strengths
  • Setting targets and objectives
  • The importance of equal stakeholding
  • Dealing with conflict and difficult situations
  • Effective communication within the team

Managing and Developing Individuals

  • Evaluating individuals' strengths and areas for development
  • Effective feedback
  • Delegation as a development tool
  • Motivation
  • Coaching Skills

Stage 2 - MP3 Learning

Add to your knowledge and make the most of your 'dead-time' with our exclusive personal development trainings on MP3, free with this course:

  • Chapter 1: Inspiring your team
  • Chapter 2: Getting the best
  • Chapter 3: Appraising your staff

Stage 3 - E-Learning

After you have attended the course, a modular e-learning programme will be delivered to your inbox.These interactive, bite-sized follow-ups (completed at a time to suit you) will cement the learning from the course and allow you to apply your learning in practice

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
2 3400 £3400 2018-08-09