2 Day(s)


This hands-on course provides technical coordinators and system administrators with the skills, tools and knowledge to deploy and maintain iOS based devices and provision in-house developed apps. Delegates will learn how to utilise iTunes for activation, backup/restore and updating. They will discuss, compare and utilise the different methods of creating and deploying iOS Configuration Profiles, learn how to integrate iOS based devices effectively into a Microsoft Exchange(r) network using Exchange ActiveSync(r) is covered and lastly, how to configure and utilise a Mobile Device Management server


Delegates should have a good understanding of Mac OS X, some experience of Mac OS X Server or Microsoft Exchange Server and experience with iOS-based devices. Specifically, delegates should have:

  • Basic troubleshooting experience OR
  • Mac OS X Support Essentials v10.6 and basic Mac OS X Server experience OR
  • Mac OS X Server Essentials v10.6 OR
  • Some experience of Mac OS X Server or Microsoft Exchange Server and experience using iOS-based devices

Course Specifics

Course Outline

Working with Local Devices

  • Compare iTunes activation modes
  • Discuss and utilise different backup and restore methodologies
  • Best practice for updating iOS devices and end-user usage

iPhone Configuration Utility

  • Introduction to iPhone Configuration Utility
  • Creating configuration profiles including device security, application usage, user restriction, collaboration information and certificates
  • Exporting and distributing
  • profiles via Web, e-mail and other methods
  • Security considerations of manually distributing profiles and best practice to ensure they are a kept secure

Integrating with Microsoft Exchange (r)

  • Using Microsoft Exchange (r) via Exchange ActiveSync (r)
  • Compare and contrast the versions that can be used and which features of Exchange (r) can be utilised
  • Understand how the Exchange ActiveSync(R) process works with iOS devices and how to troubleshoot it
  • Practical exercises on integrating with Exchange(R) via E-mail, Calendar and Contacts

Mobile App Provisioning

  • iOS Developer programs, the differing types and where they differ from each other in the options they give an organisation
  • How to provision in-house developed apps using provisioning profiles and how to deploy ad-hoc apps for beta testing
  • How to install and use the iPhone SDK and understand what is required to develop web apps and native apps

Mobile Device Management (MDM)

  • Utilising Mobile Device Management with Mac OS X Server/Microsoft Exchange server
  • How to configure and provision iOS devices 'over the air' (OTA) via SCEP

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
2 1000 £1000 2018-07-16
2 1000 £1000 2017-11-10
2 1000 £1000 2017-11-01
2 1000 £1000 2017-10-23
2 1000 £1000 2017-10-09
2 1000 £1000 2017-09-29
2 1000 £1000 2017-09-29
2 1000 £1000 2017-09-13
2 1000 £1000 2017-08-17
2 1000 £1000 2017-08-10
2 1000 £1000 2017-07-18