BCS Specialist Certificate in Supplier Management

Duration: 
3 days
Codes: 
BCS
Versions: 
NULL

Overview

This course provides candidates with an understanding of the principles of, and practical experience of using industry best practice to utilise a Supplier Management process successfully across a services organisation.

This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Suppler Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'BCS ITSM Specialist' series.

Audience

  • Individuals who require a working knowledge of the industry best practice used in Supplier Management and how it may be used to enhance the quality of ITSM within an organisation.
  • IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Supplier Management within an ongoing Service Improvement Programme (SIP).
  • Individuals who wish to sit the BCS Specialist Certificate in Supplier Management Exam (sat on the last day of the course)

This course is aimed at those working or preparing to work in a Supplier Management role and/or within a Supplier Management process whether at a technical, operational, supervisory or managerial level. This course may also be of interest to Project Managers, Business Managers and Business Process Owners.

The purpose of the Specialist qualification in Supplier Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment.

Prerequisites

  • Possession of the ITIL V3 Foundation Certificate in Service Management or the ITIL V2 Foundation Certificate in Service Management plus the Bridging Certificate is mandatory before the qualification can be awarded.
  • Candidates who do not yet hold either of the above (e.g. they are waiting for their Foundation result) will have their exam result withheld until they can provide evidence of certification.
  • On attending the course please ensure you provide documented evidence that you have passed the ITIL Version 3 Foundation Certificate or ITIL Version 2-3 Foundation Bridge Certificate, by either presenting your certificate (or a copy of your certificate) to the course lecturer. If you cannot provide the physical certificate, then as a minimum you must provide the certificate number. If the exam board was not ISEB, you must also provide the name of the examination board who issued the certificate. Failure to comply with this requirement will result in you exam results being withheld by the exam accreditation body. If you have lost your certificate or you do not have a record of your certificate number please contact ISEB directly before attending the course. ISEB can be contacted on the following number 01793 417655.
  • Photographic identification for exams and BCS reasonable adjustments policy

If you are taking a BCS exam you must bring photographic identification (passport, driving license or student card) as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam. The BCS also allow additional time for candidates who have a disability and whose business language is not English. Candidates can request this additonal time in line with the BCS reasonable adjustments policy. If you believe you qualify please contact our examination administration team (number below) who will provide you with the appropriate form for submission to the BCS.

Course Outline

Holders of the BCS Specialist Certificate in Supplier Management will be able to demonstrate their competence in, and their ability to:

  • Explain the goal and objectives of Supplier Management
  • Understand and explain the processes, roles and functions, especially those related to Supplier Management
  • Use different approaches to, and application of, standards, industry best practice frameworks and guidelines, relevant to Supplier Management
  • Develop and improve the customer and business focus of Supplier Management Understand the different supplier categories and use and apply the Supplier Management process to manage interfaces between the business and the supplier(s) in conjunction with all other areas of IT
  • Define Supplier Management requirements and understand, select, develop and implement the most appropriate Supplier Management solutions, technology and environment
  • Manage suppliers through all stages of the supplier lifecycle, from identification of requirement, through to exit strategy
  • Identify and agree deliverables from suppliers in conjunction with the relevant stakeholders
  • Be aware of selection and negotiation techniques employed in Supplier Management with regards to invitation to tender (ITT) and contract approval
  • Identify and manage resources required in the management of suppliers, ensuring these are aligned with set priorities
  • Be aware of the support tools and techniques available for the implementation and support of Supplier Management and where possible identify and instigate improvements Practically manage suppliers to ensure objectives are met, contracts are managed, performance is monitored and measured, interfaces and processes are effective, and exit strategies are compiled and implemented. This to be done in conjunction with other areas of IT and the business.
  • Produce Supplier Management reports for dissemination and interpret and use these to manage suppliers and their performance
  • Understand the interdependencies between Supplier Management and other IT areas and processes
  • Assist with the planning and implementation of Supplier Management

Examination

Certification

This qualification forms part of the BCS ITSM Specialist series.

ITIL is a registered trade mark of AXELOS.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite3 2100 2100 2019-07-19
Manchester
Manchester3 1580 £1580 2019-07-23
London
London3 1580 £1580 2019-08-27
London
London3 1580 £1580 2019-10-02
London
London3 1500 £1500 2019-10-29
London
London3 1500 £1500 2019-11-11
London
London3 1500 £1500 2019-11-11
Manchester
Manchester3 1580 £1580 2019-11-25