3 Day(s)


Students will learn to identify and resolve issues related to client connectivity, roaming, and authentication using network management software and device debugging commands. Students will become familiar with common issues and their resolutions as well as troubleshooting methods and tools that are used to identify and resolve unfamiliar or undocumented issues

Students will learn troubleshooting techniques to resolves issues with HP Networking A-Series Wireless Product deployment and operation. Instruction and student activities will focus on using IMC as a troubleshooting tool throughout the course


This class is for senior network administrators and technicians specializing in enterprise wireless deployments


Students must complete the following prerequisite courses before attending Troubleshooting HP Enterprise Wireless Networks:

  • HP Wireless LAN Technologies (WBT)
  • 00241926 - Implementing HP A-Series Wireless LANs (IAW)
  • Introducing HP Intelligent Management Center (IMC)
  • 00300831 - HP Enterprise Wireless Networks, Rev 11.21 (EWN)

Course Specifics

Course Outline

  • Optimize and troubleshoot an enterprise wireless network.
  • Centrally manage and troubleshoot a wireless network using Intelligent Management Center (IMC).
  • Interpret event logs to identify and troubleshoot wireless network issues.
  • List common wireless networking issues, causes, and resolutions.
  • Use networking, debug, and hidden commands to troubleshoot problems with wireless networks.
  • Capture wireless network packets and interpret results.
  • Resolve issues related to lack of power or power failure.
  • Resolve cabling problems.
  • Resolve problems with AC discovery and AP management.
  • Resolve 802.11n performance issues.
  • Resolve basic configuration errors.
  • Resolve client connectivity issues.
  • Resolve problems related to client roaming

The course is a 3-day instructor-led course, 40% lecture, 40% hands-on labs, 10% activity, and 10% review. Generally the student lab activities will consist of identifying, defining, resolving, and documenting issues with wireless networking, as well as reporting their approach and results back to the class

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
3 1500 £1500 2018-08-08