Code: 
(DT)-00041
Duration: 
1-3 Day(s)
Price: 
£1217-999

Audience

This course is for anyone who occasionally feels submissive or aggressive and wants to learn to stand up for their ideas whilst showing respect for others. It is equally valuable for those who want to better handle aggressive or submissive behaviour in others.

Overview

This course is about being more effective, positive and competent in the workplace, learning to be specific, stay relevant and achieve positive outcomes. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour. You will learn to say no effectively, give and receive criticism and recognise and deal with fear.

Skills Gained

  • A renewed confidence, and techniques to stand up for yourself in any situation
  • The ability to calm aggression or overcome passivity
  • The respect of your colleagues as you start saying what you really mean, even in difficult situations
  • A checklist to guide your behaviour in practice

Course Specifics

Course Outline

Stage 1 - The Course
Understanding Assertiveness
  • Understand what assertiveness really means
  • Explore the traits of assertiveness and other behaviours
  • Steady the passive / aggressive pendulum
  • Realise and overcome the fears that hold you back
  • Learn to respond to others rather than simply react
  • Increase your awareness of relevant brain functions, and how they relate to aggression / submission
  • Know your workplace rights
  • Learn to say 'No!', rather than 'No problem!'
Applying Assertiveness
  • The assertiveness toolkit: six different levels to tackle any situation
  • Learn how to listen actively, and why listening skills are so important
  • Develop your verbal and non-verbal communication skills
  • Appreciate the motivations of other people
  • Work through various scenarios, giving you the opportunity to put your new assertiveness skills into practice, in a supportive environment
  • Two-way developmental and motivational feedback sessions with the other delegates, to embed the learning.
Stage two - MP3 learning bites
  1. The art of being assertive
  2. Effective communication - Getting your message across
  3. Listen up
Stage three e-learning
  • After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups can be completed in your own time, and will cement the learning from the course with further practical exercises related to supervising your team.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
Manchester
2 1217 £1217 2018-03-26
London
2 1217 £1217 2018-03-22
Birmingham
2 1217 £1217 2018-03-05
London
3 1695 £1695 2018-02-28
London
2 1217 £1217 2018-02-26
Glasgow
2 1217 £1217 2018-01-29
Leeds
2 1217 £1217 2018-01-15
London
2 1217 £1217 2018-01-15
Leicester
2 395 £395 2017-12-22
Leicester
1 795 £795 2017-12-15
London
2 999 £999 2017-12-14
London
1 395 £395 2017-12-14
Birmingham
1 450 £450 2017-12-12
Leicester
1 395 £395 2017-12-12
Bristol
1 450 £450 2017-12-07
London
2 999 £999 2017-12-06
Nottingham
1 450 £450 2017-12-05
London
2 880 £880 2017-12-05
Leeds
1 450 £450 2017-12-05
Chipping Norton
1 425 £425 2017-12-01
Leicester
1 395 £395 2017-11-30
London
2 999 £999 2017-11-28
London
2 999 £999 2017-11-27
Birmingham
2 1217 £1217 2017-11-27
Edinburgh
1 450 £450 2017-11-23
London
1 450 £450 2017-11-23
London
1 450 £450 2017-11-23
Birmingham
2 999 £999 2017-11-21
Leicester
1 795 £795 2017-11-17
London
1 395 £395 2017-11-16
London
2 1217 £1217 2017-11-16
Manchester
1 450 £450 2017-11-15
Leicester
2 395 £395 2017-11-13
London
2 999 £999 2017-11-13
London
1 450 £450 2017-11-09
Manchester
1 450 £450 2017-11-08
Birmingham
1 450 £450 2017-11-03
Bristol
1 450 £450 2017-11-02
London
1 395 £395 2017-11-02
London
3 1695 £1695 2017-11-01
Leicester
1 795 £795 2017-10-24
Birmingham
1 450 £450 2017-10-24
Edinburgh
2 999 £999 2017-10-24
London
2 1217 £1217 2017-10-23
London
2 999 £999 2017-10-19
Nottingham
1 450 £450 2017-10-19
Leicester
1 395 £395 2017-10-18
Leeds
1 450 £450 2017-10-17
London
1 445 £445 2017-10-17
London
1 395 £395 2017-10-12
London
1 450 £450 2017-10-11
Leicester
2 395 £395 2017-10-09
Edinburgh
1 450 £450 2017-10-04
Nottingham
1 450 £450 2017-10-04
London
2 999 £999 2017-10-03
Bristol
1 450 £450 2017-09-29
Leeds
2 1217 £1217 2017-09-28
Manchester
1 450 £450 2017-09-28
London
2 999 £999 2017-09-26
West Bromwich
2 1217 £1217 2017-09-25
Leicester
2 395 £395 2017-09-22
London
1 450 £450 2017-09-20
Leicester
1 795 £795 2017-09-19
London
2 1217 £1217 2017-09-19
London
2 880 £880 2017-09-19
Birmingham
1 450 £450 2017-09-18
Edinburgh
1 450 £450 2017-09-13
Bristol
1 450 £450 2017-09-13
Glasgow
2 1217 £1217 2017-09-11
Leicester
1 395 £395 2017-09-11
London
2 999 £999 2017-09-11
London
1 450 £450 2017-09-08
London
1 395 £395 2017-09-07
Leeds
1 450 £450 2017-09-06
London
2 999 £999 2017-09-06