3 Day(s)


Servicing HP Rack and Tower Server Solutions is a comprehensive course that delivers the technical information necessary to successfully troubleshoot HP rack mounted and tower servers and other HP server components like tape drives, or host adaptors. This training also covers basic management components like Systems Insight Manager and the iLO Management Engine. This training also covers important service procedures for the HP Rack and Tower Server products like firmware updates or restoring lost password and configuration backup/restore process. Certifications and Related Examinations HP ATP - Rack and Tower Server Support V8 HP2-T25 - Servicing HP Rack and Tower Server Solutions


  • Services, both internal HP and external.

Key topics

Upon completion of this course, students should be able to:-

  • The Servicing HP Rackmount and Tower Solutions training prepares participants for the low-stakes exam, which measures the participant's technical understanding of HP products.
  • Identify HP ProLiant and Integrity rack and tower server lines and series.
  • Explain how to use the HP utilities that ship standard with ProLiant and Integrity servers.
  • Integrate a rack-mounted server into an HP rack.
  • Identify the HP utilities used to configure HP servers and storage.
  • Configure ProLiant server hardware components. Module 3 - HP Integrated Lights Out Management Engine
  • Describe iLO Advanced enhancements.
  • Describe iLO Remote Console. Module 4 - HP Insight Control
  • Describe the features and functions of HP SIM. Module 5 - Storage Technologies for HP Servers
  • List the HP Smart Array controllers and their features.
  • List the HP tape solutions and their features.
  • Identify the storage solutions available for HP servers. Module 7 - Power and Cooling in the Data Center
  • Explain how to increase availability through power protection. Module 8 - Troubleshooting HP Servers
  • Describe tools used to collect troubleshooting data.
  • Identify boot process failure indicators.
  • This training is designed to help service specialists understand troubleshooting methods and tools used for HP rackmount and tower servers. Module 1 - HP Rack and Tower Server Portfolio
  • Recognize technologies used in the Generation 8 (Gen8) family of HP ProLiant servers.
  • Describe the server boot process. Module 2 - Configuring HP Server and Array Hardware
  • Describe the process to upgrade the firmware on HP ProLiant servers.
  • Configure a storage subsystem.
  • Identify iLO Management Engine components.
  • Identify iLO user interfaces.
  • Explain iLO power management options.
  • Describe the features and functions of Insight Control.
  • List the Insight Remote Support solutions.
  • Explain the basic storage technologies for HP servers.
  • Describe HP disk drive reliability and features. Module 6 - Storage Solutions for HP Servers
  • List the HP data protection solutions.
  • Explain HP best practices for power and cooling in the data center.
  • Describe HP rack and power management software.
  • Identify safety symbols on ProLiant equipment.
  • Describe the general booting process from system reset to operating system loading.
  • Identify reboot issues.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Course Location Days Cost Date
3 1500 £1500 2018-09-12