Avaya Aura Communication Manager Administration

5 days


This 5 day class designed to teach basic administration activities using Avaya Aura Communication Manager. Some of the tasks included are creating a dial plan, setting up class of service and class of restrictions, administering phones, maintaining the system, and running reports. The class will include lecture and hands-on activities explaining the various features and functions.   This course is designed for Avaya customers, employees, and Business Partners with Avaya Aura Communication Manager Administration responsibilities.

Course Outline

- Identify Avaya configuration and solutions with Avaya Aura .

- Identify hardware components.

- Describe system duplication and backup options.

- Identify the different types of telephones.

- Describe the most important boards and media modules.

- Use Avaya Site Administration to manage the following:

- Dial Plan and Feature Access Codes.

- Analog and digital stations.

- IP stations.

- Call Park, Bridged Call Appearance and other basic features.

- Class of Service (COS) and Class of Restriction (COR)

- Abbreviated Dialing.

- Call Forwarding.

- Call Coverage.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Click a Date to Enroll.

Course Location Days Cost Date
Wokingham5 2495 £2495 19-01-12
Wokingham5 2495 £2495 19-01-12