Implementing Cisco Collaboration Devices v1.0

Duration: 
5 days
Versions: 
V1.0

Overview

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence.

Audience

  • Recommended preparation for exam(s):
  • 210-060 - Implementing Cisco Collaboration Devices
  • Delegates looking to achieve their CCNA Collaboration Certification will also need to pass the CIVND exam
  • If you are looking for in-house Cisco training then please contact us directly or visit our in-house training section.

Course Outline

  • Cisco Unified Communications Solutions
  • Understanding the Components of Cisco Unified Communications Solutions
  • Understanding the Characteristics of Cisco Unified Communications Solutions
  • Administrator and End-User Interfaces
  • Understanding Administrator Interfaces
  • Understanding End-User Interfaces
  • Call Flows in Cisco Call Control Platforms
  • Understanding Call Flows and Call Legs
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager
  • Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express
  • Endpoint and End-User Administration
  • Understanding End-User Characteristics and Configuration Requirements
  • Understanding End-User Implementation Options
  • Understanding Endpoint Characteristics and Configuration Requirements
  • Understanding Endpoint Implementation Options
  • End User Telephony and Mobility Features
  • Understanding Telephony Features
  • Enabling Telephony Features
  • Understanding Mobility Features
  • Enabling Mobility Features
  • Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
  • Understanding Cisco Unity Connection
  • Understanding End User and Voice Mailbox Characteristics and Configuration Requirements
  • Understanding End User and Voice Mailbox Implementation Options
  • Understanding Cisco Unified Communications Manager IM and Presence Service
  • Enabling Cisco Unified Communications Manager IM and Presence Service
  • Cisco Unified Communications Solutions Maintenance
  • Providing End-User Support
  • Understanding Cisco Unified Communications Manager Reports
  • Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports
  • Monitoring the System with Cisco Unified Real-Time Monitoring Tool
  • Monitoring Voicemail in Cisco Unity Connection
  • Understanding the Disaster Recovery System
  • Labs
  • Lab 1: Explore Administrator Interfaces
  • Lab 2: Explore End-User Interfaces
  • Lab 3: Explore Call Flows in Cisco Unified Communications Manager
  • Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express
  • Lab 5: Implement End Users
  • Lab 6: Implement Endpoints
  • Lab 7: Enable Telephony Features
  • Lab 8: Enable Mobility Features
  • Lab 9: Implement End Users and Voice Mailboxes
  • Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service
  • Lab 11: Provide End-User Support
  • Lab 12: Generate Cisco Unified Communications Manager CAR Tool Reports
  • Lab 13: Monitor the System with Cisco Unified RTMT
  • Lab 14: (Optional) Back Up Cisco Unified Communications Manager

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

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Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Tallinn Tallinn5 1756 £1756 2019-12-09
Lyon Lyon5 1756 £1756 2019-12-09
Ile de France Paris5 1756 £1756 2019-12-09
Madrid Madrid5 1756 £1756 2019-12-16
Wien Vienna5 1756 £1756 2019-12-16
London London5 1756 £1756 2020-01-06
Midlands Birmingham5 1756 £1756 2020-01-06
London London5 1756 £1756 2020-01-06
London London5 1756 £1756 2020-01-06
London London5 1756 £1756 2020-01-06
Wallisellen Wallisellen5 1756 £1756 2020-01-13
Bavaria Garching5 1756 £1756 2020-01-13
Berkshire Wokingham5 1756 £1756 2020-01-20
Berlin Berlin5 1756 £1756 2020-01-20
Ile de France Paris5 1756 £1756 2020-01-20
Berkshire Wokingham5 1756 £1756 2020-01-20
Bayern Munchen5 1756 £1756 2020-01-27
Wien Vienna5 1756 £1756 2020-01-27
Eschborn Eschborn5 1756 £1756 2020-02-03
Midlands Birmingham5 1756 £1756 2020-02-03
Hamburg Hamburg5 1756 £1756 2020-02-24
Darmstadt Frankfurt5 1756 £1756 2020-03-23