Troubleshooting Cisco IP Telephony and Video v1.0

Duration: 
5 days
Codes: 
IP
Versions: 
V1.0

Overview

This course provides delegates with the knowledge and skills that are required to troubleshoot issues in a voice and video network that includes Cisco Unified Communications Manager, Cisco VCS-C and Cisco Expressway. This course is based on software version 10.6

Audience

  • Recommended preparation for exam(s):
  • 300-080 - Troubleshooting IP Telephony and Video
  • CTCOLLAB is one of four courses required for the Cisco Certified Network Professional for Collaboration Career Certification

Course Outline

  • Introduction to Troubleshooting Cisco Unified Communications Solutions
  • Identifying Cisco Collaboration Deployments
  • Using Troubleshooting Methodology
  • Using Troubleshooting and Monitoring Tools
  • Cisco Unified Communications Manager Troubleshooting
  • Troubleshooting Common Gateway and Endpoint Registration Issues
  • Troubleshooting Cisco Unified Communications Manager Availability Issues
  • Troubleshooting Database Replication Issues
  • Troubleshooting LDAP Integration Issues
  • Cisco VCS Troubleshooting
  • Troubleshooting Endpoint Registration Issues
  • Troubleshooting Cisco VCS Contril and Cisco VCS Expressway Availability Issues
  • Call Setup Issues
  • Describing Call Setup Issues and Causes
  • Troubleshooting On-Net Single-Site Calling Issues
  • Troubleshooting On-Net Multisite Calling Issues
  • Troubleshooting Off-Net Calling Issues
  • ILS and GDPR Issues
  • Troubleshooting ILS and GDPR
  • Cisco Unified Communications Manager Mobility Issues
  • Troubleshooting Device Mobility Issues
  • Troubleshooting Cisco Extension Mobility Issues
  • Troubleshooting Cisco Unified Mobility Issues
  • Cisco Telepresence Management Suite Issues
  • Troubleshooting Cisco TMS Issues
  • Voice Quality and Media Resources Issues
  • Troubleshooting MTP Issues
  • Troubleshooting Transcoder Issues
  • Troublshooting Audio and Video Conferencing Issues
  • Troubleshooting Audio and Video Quality Issues

Troubleshooting ILS and GDPR Cisco Unified Communications Manager Mobility Issues

Troubleshooting Cisco TMS Issues Voice Quality and Media Resources Issues

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Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
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Course Location Days Cost Date
Hamburg Hamburg5 1756 £1756 2019-12-09
Nordrhein-Westfalen Dusseldorf5 1756 £1756 2019-12-16
London London5 1756 £1756 2019-12-16
Nordrhein-Westfalen Dusseldorf5 1756 £1756 2020-01-06
Midlands Birmingham5 1756 £1756 2020-01-06
Canton of Zurich Zurich5 1756 £1756 2020-01-20
Baden-Wurttemberg Stuttgart5 1756 £1756 2020-01-27
Midlands Birmingham5 1756 £1756 2020-02-03
Bavaria Garching5 1756 £1756 2020-02-10
Wallisellen Wallisellen5 1756 £1756 2020-02-10
Darmstadt Frankfurt5 1756 £1756 2020-02-24
Berkshire Wokingham5 1756 £1756 2020-03-02
Berkshire Wokingham5 1756 £1756 2020-03-02