Deploying Hosted Collaboration Solution

Duration: 
5 days
Codes: 
DHCS

Overview

This course prepares delegates to configure the hosted collaboration solution in a cloud basis. This course focuses primarily on Cisco Unified Collaboration Domain Manager and the Collaboration Mediation then to use the tools to deploy the telephony and Voice mail services as a hosted cloud solution for service providers and huge enterprises, also it covers the prime collaboration solution and the Backup and migration features

Audience

This course is designed for: Network Administrators, Collaboration Cloud Admins, Service Provider / Managed Services Operators

Skills Gained

Upon completing this course, the learner will be able to:

  • Describe the Cisco Hosted collaboration solution, including CUCDM
  • Describe the different products under the HCS architecture
  • Describe the different management interfaces for the HCS
  • Describe the Prime collaboration
  • Describe the Prime Assurance
  • PGW and CUBE Overview

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Strong knowledge of converged voice and data networks
  • Ability to configure Cisco IOS gateways with traditional and VoIP call legs
  • Prior attendance of the following tracks is recommended: CCNA, CCNA voice, CCNP Voice.

Course Outline

  • Hosted Collaboration Solution (HCS) system overview
  • Hosted Collaboration Solution (HCS) architecture
  • UC Infrastructure Layer
  • Telephony Aggregation Layer
  • Management Layer
  • HCS Data Center and network architecture
  • HCS capacity planning
  • HCS Licensing and license server deployment
  • HCS service fulfilment architecture
  • Hosted Collaboration Mediation - Fulfilment (HCM-F) 10.1(2) Overview
  • Shared Data Repository (SDR) Overview
  • Hosted Collaboration Mediation - Fulfilment (HCM-F) 10.1(2) Deployment and Clustering
  • Hosted Collaboration Mediation - Fulfilment (HCM-F) 10.1(2) Functionalities and Services
  • Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1) Overview
  • Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1) Deployment and Clustering
  • Operating Hosted Collaboration Mediation - Fulfilment (HCM-F) 10.1(2)
  • Configuring and Using Service Inventory
  • Configuring and Using Infrastructure Manager
  • Configuring and Using Platform Manager
  • Configuring Licensing
  • Real-Time Monitoring Tool (RTMT) reporting
  • Backup and Restore Tasks
  • Operating Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1)
  • Configuring CUCDM Hierarchy
  • Setting up CUCM, CUCxN and CUCMIMP in CUCDM 10.1(1)
  • Managing Users in CUCDM 10.1.(1)
  • LDAP integration and managing customer's LDAP in CUCDM 10.1(1)
  • Managing Subscribers and Subscribers' Features
  • CUCDM 10.1(1) Bulk Administration
  • CUCDM for Contact Center
  • CUCDM for Contact Center Overview
  • Cisco Unified Boarder Element SP
  • CUBE-SP Overview
  • SS7 PSTN Integration with PGW2200
  • PGW2200 Overview
  • Cisco Collaboration
  • Cisco Prime Collaboration Deployment Overview
  • Cisco Collaboration Deployment (PCD)
  • Cisco Collaboration Deployment (PCD) Overview
  • Cisco Collaboration Deployment (PCD) Backup and Migration Features
  • Cisco Collaboration Assurance (PCA)
  • Cisco Prime Collaboration Assurance Features
  • Prime Collaboration Contact Center Assurance Feature Support
  • PCA Audio and Video Endpoints Monitoring
  • PCA Diagnostics and Reports

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite5 2500 £2500 2019-05-21