IBM Case Manager 5.2 Solution Implementation F219G

5 days


This course provides a comprehensive guide to designing, developing, and securing a Case Manager solution.

NOTE: This is a combo of IBM Case Manager 5.2: Solution Building (F248G) + IBM Case Manager 5.2: Security (F216G) + IBM Case Manager 5.2: Integrated Rules (F214G) as a 5 day complete Case Mgr 5.2 ILT course.


This intermediate-level course is for:

  • Solution architects design, build, and validate Case Manager Solutions within the development environment. They have full control of all the tools within that development environment.


Familiarity with IBM FileNet Content Manager. Ability to use IBM Content Navigator for navigating object stores, and working with content.

Course Outline

  • Introduction to IBM Case Manager
    • Describe the uses of IBM Case Manager
    • Identify components of IBM Case Manager
    • Create and process a case
    • Review and split a case
    • Explore and identify parts of a solution
    • Describe solution design principles
    • Create a Custom Task
    • Identify add-on components and describe what they are used for
  • Build a Case Manager Solution
    • Create properties, document types, roles and in-baskets
    • Create a case type and task
    • Create a Workflow
    • Deploy and Test a Solution
    • Use Preconditions and Sets
    • Use Business Rules
    • Use Process Designer Integration Capabilities
  • Customize the Client Display
    • Create custom pages
    • Work with widgets
    • Wire events
    • Customize properties views
  • Security
    • Manage solution security in development and production environments.
  • Integrated Rules
    • Create business rules using the integrated rules engine.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite5 2500 £2500 2019-07-17
Manchester5 3610 £3610 2019-11-11
Glasgow5 3610 £3610 2019-11-11
Birmingham5 3610 £3610 2019-11-11