This Implementing course prepares delegates to implement and maintain the full hosted collaboration solution covering all its products in a cloud basis. This course focuses primarily on Cisco Unified Communications Version 10.1, utilizing the HCS tools and features to deploy this UC as a hosted cloud solution for service providers and huge enterprises, also it covers the additional features for the UC as Unity connection, IM and Presence server, the operation and service monitor.
It covers the UCS implementation and management through the Fabric interconnect and the use of the Cisco Nexus 1000 and the VmWare ESXi platform all managed as one solution.
Delegates will perform post-installation tasks, starting with the integrations, simple administration and the operation, utilizing the knowledge of various protocols.
This course is designed for: Network Administrators, Collaboration Cloud Admins, Service Provider / Managed Services Operators
Upon completing this course, the learner will be able to:
Describe the Cisco Hosted collaboration solution, including its Unified Communications Manager deployment functions, architecture, deployment and redundancy options.
Describe the different products under the HCS architecture
Understand the UCS and its features
Describe the different management interfaces for the HCS
Manage and operate the CUCM, Unity Connection, IM, Presence
Describe the use of Vmware and the features used within the HCS
Work with the UCS manager and test its features
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
Basics of digital interfaces, PSTN, and VoIP
Fundamental knowledge of converged voice and data networks
Ability to configure Cisco IOS gateways with traditional and VoIP call legs
Prior attendance of the following is recommended: ICND1, and ICND2 or CCNABC.
Hosted Collaboration Solution (HCS) system overview
Hosted Collaboration Solution (HCS) architecture
UC Infrastructure Layer
Telephony Aggregation Layer
HCS Data Center and network architecture
HCS capacity planning
HCS Licensing and license server deployment
Cisco Unified Communication Manager
Understanding Cisco Unified Communication Manager architecture
Managing services and initial configuration of CUCM
Managing user accounts in CUCM
Implementing IP phones
Configuring CUCM call routing components
Using Partitions and CCSs to implement call privilege for off-net calls
Configuring Cisco Unified Mobility
Cisco Unity Connection -Integration CUC with CUCM
Configuring CUC system
Using CUC Partitions and Search Spaces
Configuring CUC users
Cisco Unified Presence -Understanding Cisco IM and Presence Server
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.