CompTIA A+ Certification 220 902 Support Skills 2015 Objectives

Duration: 
5 days
Codes: 
COMAP15 A
Versions: 
220 902 2015

Overview

This 5-day A 2015 Part 2 event is intended for those wishing to study towards CompTIA A Certification. A is a foundation-level course designed for IT professionals with around 1 year's experience whose job role is focused on PC support.

Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues, apply troubleshooting skills, provide appropriate customer support, and understand the basics of virtualization, desktop imaging, and deployment.

Target Audience

CompTIA A certification is aimed at IT professionals with (or seeking) job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst.

Skills Gained

  • Install, configure, and troubleshoot Microsoft Windows, and an overview of Linux and Mac OS PC operating systems (plus iOS, Android and Windows mobile devices).
  • Configure and manage PC and mobile device network connectivity plus users, groups, and shared resources in a typical SOHO network.
  • Use anti-virus tools to prevent and recover from malware infections.
  • Configure access control measures, such as authentication, security policy, encryption, and firewalls.
  • Perform basic PC maintenance while working safely and responsibly and communicate effectively with customers.

Prerequisites

Delegates must have basic experience of using a PC, Windows, and browsing the web. Specifically, it is recommended that you have the following skills and knowledge before starting this course:

  • Use a keyboard and mouse.
  • Recognize the main components of a PC and different data media such as USB drives and DVD.
  • Start the computer and navigate the desktop.
  • Use Windows Explorer to create directories and subdirectories and manage files.
  • Use Internet Explorer to view websites.

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

Click a Date to Enroll.

Course Location Days Cost Date
Edinburgh
Edinburgh5 2258 £2258 19-01-12
Edinburgh
Edinburgh5 2258 £2258 19-01-12
Manchester
Manchester5 2258 £2258 19-01-12
Manchester
Manchester5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
Midlands
Birmingham5 2258 £2258 19-01-12
Midlands
Birmingham5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
London
London5 2258 £2258 19-01-12
Edinburgh
Edinburgh5 2258 £2258 19-01-12
Manchester
Manchester5 2258 £2258 19-01-12