This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.
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A Workflow System Administrator who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.
A Workflow System Administrator who is typically required to help workflow participants to do the following tasks:
Locate work and complete workflows
Respond to management decisions that require changes to work items
Gather information about workflow activity to help management make business decisions
During the production phase, the Workflow System Administrator manages operation of the workflow application and communicates with users and managers. In the workflow application deployment phase, the Workflow System Administrator coordinates activities with the Workflow Author to plan and control workflow application implementation into the production environment.
Upon completion of this course, participants will be able to:
Use Case Foundation tools to search for work with basic and advanced search criteria.
Modify work items.
Process and manage work.
Manage a workflow exception.
Prerequisite skills and knowledge for this unit are:
Familiarity with Windows 2008 operating systems.
Familiarity with Java and Java Virtual Machines.
General knowledge of relational database management systems.
General knowledge of P8 Platform security concepts.
General workflow terminology:
Start a P8 Platform system.
Familiarity with P8 Platform administration interfaces, including:
Administration Console for Content Platform Engine
IBM Content Navigator
Recommended training path:
F230 IBM Case Foundation 5.2.1: Introduction
F231 IBM Case Foundation 5.2.1: Configure the Workflow System
F232 IBM Case Foundation 5.2.1: Security
F233 IBM Case Foundation 5.2.1: Maintain the Workflow System
F234 IBM Case Foundation 5.2.1: Manage Work in Progress
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.