The ability to engage with a wide range of stakeholders has become an increasingly important competence in many roles - in particular, project management, business analysis and IS consultancy. This course covers the essential frameworks and principles associated with effective stakeholder engagement during business change projects and programmes.
Key areas of the course include:
Working with stakeholder groups
Facilitated workshops - introduction
Examination on the afternoon of day 3
Please do note that the course timetable is designed to include coverage of new content up to around mid-afternoon on day 3. Delegates should be prepared to spend around 1 -2 hours per evening on homework and revision activities. This may include activities set by the instructor as appropriate.
This certification is relevant for anyone wishing to gain an understanding of the key concepts and techniques required to work effectively with stakeholders.
The certification will be of benefit to anyone responsible for engaging with stakeholders on business change projects, in particular business analysts and project managers.
Note that if you are intending to work towards the BCS Advanced Diploma in Business Analysis then you must already have the International Diploma in Business Analysis. Please also see the Advanced Diploma in Business Analysis Certification path
Identify stakeholders, understand how to manage them and plan engagement activities
Define the communication process and listening behaviours
Explain group formation
Define and understand techniques for facilitating a workshop
Explain creative problem solving and identify techniques
Define a negotiation approach
Explain and deal with conflict
Prerequisites for Stakeholder Engagement
This 2-day specialist course leads to the BCS Professional Certificate in Stakeholder Engagement. There are no specific pre-requisites for attending the course, although it is useful to have some practical experience of projects and working with stakeholders.
Prerequisites for including this course as part of the Advanced Diploma in Business Analysis
If you are planning to work towards obtaining the Advanced Diploma then you must already hold the BCS International Diploma in Business Analysis and further evidential criteria, see below for details.
How do you obtain the Advanced Diploma?
Anyone who holds the BCS International Diploma in Business Analysis can begin working towards the BCS Advanced Diploma. There are three elements to be achieved in order to be awarded the Advanced Diploma:
Gain certifications in four subject areas across three skill domains
Provide evidence of a minimum of five years' experience in business analysis
Provide evidence of engaging with the BA community.
If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.
Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.