VMware 6.x Advanced Troubleshooting

4 days


This course has been updated to version 6.x. There is no official course covering this version.

This course is designed to provide to provide system administrators with additional skills to assist them in the troubleshooting of a VMware environment. It is very heavily practical, with labs accounting for 70% of the course. There are over 30 different labs. It is very much a “doing” course, which includes not just the operating system, but also the utilities used, such as VMa.

Delegates will learn how to:

  • Use the VMware vSphere Client and service console commands to configure or diagnose and rectify problems on vSphere
  • Use the vSphere Client and the VMware vSphere Management Assistant (vMA) appliance to configure or diagnose and rectify problems on vSphere hosts
  • Use ESXi technical support mode to diagnose and rectify problems on vSphere
  • Use vSphere 6 console troubleshooting options
  • Create and use a network sniffer to capture and display virtual switch network traffic
  • Use the vSphere Client and command-line tools to troubleshoot VMware VMotion , VMware Storage VMotion, VMware High Availability, VMware Distributed Resource Scheduler, and virtual machine power-on problems


System administrators, system engineers, help desk, those in short who need the skills, knowledge and practical abilities to perform advanced troubleshooting of a VMware environment.


This is course builds upon either the delegates existing VMware skills, or the skills learnt in the administrative courses offered, such as the Fast Track or Install, Configure and Manage. It is not suitable for someone new to VMware

Course Outline

Module 1: Course Introduction

Module 2: ESXi Command-Line Troubleshooting Methods

  • Install and use vMA
  • Learn common VMware vSphere Command-Line Interface commands and syntax
  • Use vSphere console troubleshooting options
  • Configure ESXi technical support mode and SSH access

Module 3: ESXi, and vCenter Server Log Files

  • View ESXi, and vCenter Server log files, from both the file system and the vSphere console
  • Configure a centralized ESXi log host

Module 4: Network Troubleshooting

  • Identify and configure vNetwork components
  • Configure and use a network traffic sniffer

Module 5: Management Troubleshooting

  • Troubleshoot vSphere management components

Module 6: Storage Troubleshooting

  • View, configure, and diagnose storage access problems
  • Configure iSCSI authentication and digests

Module 7: VMotion Troubleshooting

  • Troubleshoot VMotion and Storage VMotion errors

Module 8: VMware HA Cluster Troubleshooting

  • Troubleshoot errors with slot calculations, admission control, and host monitoring

Module 9: DRS Cluster Troubleshooting

  • Troubleshoot errors with shares, pools, and limits

Module 10: Virtual Machine Troubleshooting

  • Review power-on requirements
  • Troubleshoot virtual machine power-on failures

Module 11: Graduation Lab

  • Complete an optional final multi hour, multi problem troubleshooting exercise

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite4 2800 2800 2019-07-23