IBM Tealeaf CX Mobile 9.0.1 Analyze Customer Mobile Experience

Duration: 
0 days
Codes: 
9F24G,9F24GAU,9F24GNZ,CX,IBM
Versions: 
9.0.1

Overview

IBM Tealeaf CX Mobile 9.0.1 extends Tealeaf analysis and insight to mobile applications to help organizations deliver an optimal digital experience.

In this course, you will learn how to

  • Find and replay mobile sessions
  • Use pre-built and custom reports to analyze mobile user interactions
  • Explain how Tealeaf captures the mobile user experience
  • Build step-based Events to drive custom reports and searches

Delivery Requirements: No training image is provided for this course. This course must be delivered using the participants' own Tealeaf system.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms

Audience

This intermediate course should be attended by all Tealeaf analysts and administrators.

Skills Gained

  • Describe how IBM Tealeaf CX Mobile captures the mobile experience
  • Find and replay mobile sessions
  • Use reports to understand user struggle
  • Identify indicators of user struggle
  • Build Events to identify and report on the mobile experience

Prerequisites

It is recommended that you attend:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Events and Reports

Course Outline

  • Course Overview
  • Unit 1. Introduction to IBM Tealeaf CX Mobile
  • Unit 2. Mobile Search, Replay and Reports
  • Unit 3. Mobile Data and Event Building
  • Course Wrap-up

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite0 250 £250 2019-05-26