IBM Tealeaf Customer Experience on Cloud Overstat 9F52G

Duration: 
0 days
Codes: 
9F52G

Overview

  • IBM Tealeaf Customer Experience on Cloud Overstat usability analytics provides enhanced support for analysis and
  • understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and
  • quantify customer behavior data and turn it into real business insight
  • This course describes the uses and benefits of IBM Tealeaf Customer Experience on Cloud Overstat, and how to use its
  • overlays and reports to understand the user website experience. It illustrates how to capture page states for reports, and then
  • organize these reports by similar attributes to show how particular segments of visitors behave.

Audience

  • This basic course should be attended by all analysts of IBM Tealeaf CX on Cloud Overstat and
  • Tealeaf Customer Experience on Cloud Program Managers. In order to accurately interpret the
  • resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This
  • course is intended for:

Skills Gained

  • After completing this course, you should be able to:

Prerequisites

It is recommended that the following courses be taken prior to attending this course:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Customer Experience Events and Reports

Course Outline

The following topics will be discussed during this course:

  • Course Overview
  • Unit 1. Analyze Application Experience with IBM Tealeaf CX on Cloud Overstat
  • Course Wrap Up

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Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
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Course Location Days Cost Date
London London1 375 £375 2019-10-09