IBM Watson Customer Experience Analytics Digital Analysis

Duration: 
0 days
Codes: 
9C64G,9C64GAU,9C64GNZ,IBM
Versions: 
NULL

Overview

This course will provide an in-depth review of the digital analysis capabilities available within the IBM Watson Customer Experience Analytics application. The session will include a navigation walkthrough of the environment, the standard report suite and custom reporting capabilities.

Audience

End Users, Sales, Technical Sales, IBM Business Partners, IBM Services, IBM Global Business Services

Skills Gained

At the end of this course, you will be able to:

  • Apply Tag types and uses to organizational objectives
  • Navigate in the digital analysis capability user interface
    • Locate and customize Standard Reports
    • Build and apply Segments and Filters
    • User Comparison and date range options
    • Create new Workspaces
    • Share reports and Workspaces
  • Create Custom Reports
    • Identify and configure appropriate report type
    • Save and run a custom report
    • Access and share completed reports
  • Describe the type and processes of the flow of data from the digital analysis capability to Customer Experience Analytics

Prerequisites

There are no prerequisites for this course.

Course Outline

Topics discussed during this course include:

  • Introduction
  • Data Collection and Tagging
  • IBM Digital Analysis User Interface Demonstration
  • Standard Report Suite
  • Creating a Custom Report
  • Data Flow

Thinking about Onsite?

If you need training for 3 or more people, you should ask us about onsite training. Putting aside the obvious location benefit, content can be customised to better meet your business objectives and more can be covered than in a public classroom. It's a cost effective option.

Submit an enquiry from any page on this site, and let us know you are interested in the requirements box, or simply mention it when we contact you.

Upcoming Dates

  • GREEN This class is Guaranteed To Run.
  • SPVC - Self-Paced Virtual Class.
  • Click a Date to Enroll.
Course Location Days Cost Date
Onsite
Onsite0 250 £250 2019-05-26